What are the responsibilities and job description for the Server position at Okoboji Winter Project Inc?
Server
Location: Okoboji, Iowa
Duration: Seasonal (Memorial Day – Labor Day)
Company Background
The Okoboji Store Bar and Kitchen provides a fast-paced, energetic work environment located right on East and West Lake Okoboji. We can give you the opportunity to gain vital work experience at the busiest summer tourist location in the tristate area! We are looking for employees who are outgoing, possess strong work ethic, and who can provide professional, top notch service
Job Description
Servers are expected to display the highest standards of hospitality to all guests who visit The Okoboji Store Bar and Kitchen. Duties include taking orders for our guests and serving food and beverages to them in a friendly, timely, and efficient manner.
Responsibilities
The following responsibilities will be expected for this position:
- Greet guests upon their arrival welcome them to our establishment in a friendly and timely manner
- Present menus to patrons, answer questions about menu items, making recommendations upon request, and upselling our menu
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Serve food and beverages to patrons quickly and accurately
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Prepare checks that itemize and total meal costs for both single checks and split checks
- Correctly process payments using credit cards, cash, gift cards, and checks
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
- Stock service areas with supplies such as coffee, food, tableware, and linens
- Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
Requirements
Applicants must possess the following qualifications:
- Ability to promote outstanding customer service by communicating effectively with our guests
- Ability to work effectively under pressure in a demanding environment
- Ability to work as a team and communicate effectively with staff
- Ability to present oneself in a professional and friendly manner
- Previous restaurant and bar experience not required