What are the responsibilities and job description for the Operational Technology Consultant (Tier 1) position at Olberding Brand Family?
Operational Technology Consultant (Tier 1)
Founded in 1919 as Phototype, and recently rebranded as the Olberding Brand Family, we are a family company, focused first on caring for people. We believe that by valuing our employees, they in turn are inspired to champion our clients and the brands they bring to life. We have a variety of services which help CPG clients engage consumers through graphic design and execution. Our services begin in conceptual brand strategy and design, then flow through adaptive design all the way to the production of color accurate and regulatory/retailer compliant physical and digital touchpoints. There are over 400 of us across the US, Europe, and Asia. Won’t you join us? We’d love to have you on our team!
As part of the Technology Team at OBF, the Operational Technology Consultant (Tier 1) will work closely with the team and the people we support to provide an excellent experience as we develop, implement, and maintain technology solutions for the business.
Duties and Responsibilities Include:
As part of the Technology Team at OBF, the Operational Technology Consultant (Tier 1) will work closely with the team and the people we support to provide an excellent experience as we develop, implement, and maintain technology solutions for the business.
Duties and Responsibilities Include:
- Work closely with staff and vendors to support applications, computers, mobile devices, printers and other technology to internal and external customers
- Apply troubleshooting and problem-solving skills to ensure successful implementation and sustainability of hardware and software
- Maintain physical hardware assets and system functionality
- Provision and prepare devices for new team members and hardware replacements and upgrades
- Work with the entire technology team to improve and deploy technology solutions for the company
- Provide testing and validation of client facing and internal workflow systems and technologies improvement, enhancements, and training requirements
- Perform a key role in managing and supporting client data
- User administration for international user base (US, Canada, Mexico, UK, Europe, and China
- Perform required maintenance activities during non-production hours as required (evenings, weekends)
- Maintain existing and create new documentation as required when software and system changes occur
- Monitor Help Desk support and respond as needed
- Train new users and employees on system usage
- Assist in system administration of critical operation production systems
Qualifications Include:
- Experience with production systems/environments and applications including but not limited to Office 365, MacOS, Windows OS, Windows Server OS, Adobe, Esko, Kodak, etc.
- 1-3 years’ experience working with and troubleshooting different operating systems (ideally macOS)
Benefits Include:
- Competitive benefits package (health, dental, vision and 401k)
- Onsite 24/7 fitness center
- Named one of Cincinnati’s top workplaces
- PTO, Flexible Time, Volunteer Time Off and 8 observed holidays
- Parental leave
The Olberding Brand Family is an equal opportunity employer and welcomes individuals of diverse talents and backgrounds.
For fastest consideration, please apply online to the Careers section of our website www.olberdingbrands.com. Only applications received through this process will be considered. No phone calls please.
For fastest consideration, please apply online to the Careers section of our website www.olberdingbrands.com. Only applications received through this process will be considered. No phone calls please.