On-Call, Massage Therapist

Description

The Massage Therapist is responsible for providing the ultimate spa experience with each massage and body treatment performed at the Spa at Old Edwards Inn. They are responsible for providing excellent guest service, paying attention to all areas of comfort, including, but not limited to: temperature, lighting, music level, and privacy. Massage Therapists will utilize their knowledge of Massage Therapy to provide a professional, purposeful, and skilled treatment every time. Please note, this is an on-call position, not a full-time role.

Responsibilities
•    Greet each guest in a warm, welcoming and genuine manner. Use guest’s name appropriately
•    Be friendly, helpful and smile; be courteous to all clients, guests and co-workers; and be professional
•    Have complete knowledge of all spa menu items, packages, group functions and special promotions. Have knowledge of product ingredients, benefits and application
•    Adhere to all Old Edwards Inn and Spa departmental policies and procedures
•    Present a well-groomed, professional appearance. You must be in full uniform while on property or at a work-related event
•    Be punctual and prepared for your day. Adhere to posted schedule and make any schedule requests in writing to the Spa Director at least two weeks in advance
•    Participate in all spa activities including staff meetings, educational events, workshops, inventory or promotions. Have knowledge of Spa product ingredients, benefits and application
•    Complete a thorough consultation with the client prior to providing services
•    Maintain current licensure and complete additional training as needed to meet licensure requirements. Original license must be displayed during each shift worked
 

Qualifications

•    Completion of a minimum of 500 hours at an accredited Massage and Body Work School. Must have a current North Carolina Massage License
•    Must be 18 years or older
•    Previous experience in a hospitality or spa related role is preferred
•    Must be bright, personable and have the ability to get along with others. 
•    Should be highly service oriented, possess exemplary communication skills and be well organized and self-motivated
•    Must have ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form                      
•    While performing the essential functions of this job, the employee must be able to stand or sit for extended periods of time, lift and/or move up to 25 pounds on a regular basis, and as much as 40 pounds with less frequency, as well as walk on a regular basis, talk, see and hear. The employee may occasionally be required to kneel, crouch or bend
•    The work environment described is characteristic of what an employee should encounter while performing the essential functions of the job. The noise level in the work environment is frequently at a tone softer than a normal onversation level. The employee will be exposed to various types of cleaning chemicals