What are the responsibilities and job description for the Restaurant Manager position at Olde Mecklenburg Brewery LLC?
Position Title: Restaurant Manager
Reports To: General Manager
Location: OMB Ballantyne
Manager: Yes
About OMB
The Olde Mecklenburg Brewery (OMB) was founded in 2009 by John Marrino in the lower south end neighborhood of Charlotte, North Carolina. Since the very beginning OMB has prided itself on producing and serving the very highest quality products following the German Purity rules known as Reinheitsgebot!
OMB operates a production facility, restaurant, and 1-acre biergarten that is well known throughout North Carolina for hosting events and festivals throughout the year. OMB products are proudly distributed statewide in North Carolina through an independent wholesaler network. In the Spring of 2024, OMB opened a second location in the heart of Ballantyne neighborhood in south Charlotte that features a two story 14,000 square restaurant and biergarten!
About The Role
Support Brauhaus restaurant operations and enhance guest experience.
- Walk the floor frequently
- Elevate guest experience
- Maintain appearance of Brauhaus and Biergarten
- Resolve complaints
- Manage incidents and accidents
- Execute opening and closing procedures
- Conduct pre-shift meetings
- Manage Brauhaus inventory
- Drive consistencies in service
- Maintain professionalism at all times
- Mentor, develop, and lead service team
- Assist in annual reviews
- Cultivate an open line of communication with both service team and culinary team
- Participate in weekly Brauhaus meetings
What’s In It For You?
- Medical, Dental, and Vision insurance coverage
- Employer-paid Long-Term Disability insurance coverage
- Free beer stipend
- 401k with match
- Employee discount (food, merchandise, and beer!)
- Room for Growth
Qualifications
- 5 years of experience in the service industry and management experience a plus
- Computer skills to include Microsoft word, excel, Toast, etc.
- Flexibility to work weekends and holidays
- Ability to lift up to 50 pounds
- Interest in craft beer
- Positive attitude and ability to build good working relationships
- Excellent written and oral communication skills
- Good listening skills
- Strong leadership skills and ability to manage a variety of employees with varied backgrounds
- Ability to maintain composure during busy service periods
- Champion OMB’s 6 core values listed below
OMB Core Values
- Dedication to quality, no shortcuts
- Integrity, do the right thing
- Service-minded
- Point of pride in the community
- Lead, don’t follow
- Team
Additional Requirements to Consider
- All candidates must pass a pre-employment/post offer background check.
- Applications are reviewed regularly for both locations. If we would like to move forward with the interview process, HR will contact you via phone or email.
- Positions are posted and maintained regularly. If you have not received any communication from HR, we may not have an open position at the time but may contact you for a future position.
- OMB Participates in E-Verify for employment verification.
- OMB is an equal opportunity employer that hires individuals based on job-related qualifications and abilities.