What are the responsibilities and job description for the Front Desk Receptionist/Administrative Assistant position at Olive family dental?
Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Maintain patient records and update information in the electronic medical records system
- Verify insurance coverage and collect co-pays or payments from patients
- Coordinate with medical staff to ensure smooth patient flow and efficient scheduling
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Follow HIPAA guidelines to maintain patient confidentiality
- Provide excellent customer service to ensure patient satisfaction
Requirements:
- Previous experience as a front desk receptionist or in a similar role preferred
- Proficient in administrative tasks and computer skills
- Knowledge of medical terminology and experience with medical scheduling systems (e.g., Dentrix, eClinicalWorks) is a plus
- Strong communication skills, both verbal and written
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Professional demeanor and excellent customer service skills
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or working conditions associated with the job.
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Expected hours: 25 – 30 per week
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Northlake, IL 60164: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $18