What are the responsibilities and job description for the Director of Loss Prevention position at Omni Hotels & Resorts?
Overview
Royal Orleans Hotel
The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.
Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.
Job Description
The Director of Loss Prevention will be responsible for directing and overseeing the day-to-day functions of the security department, including protection of hotel guests, associates and property.
Responsibilities
- Ensures all Security standards are properly followed.
- Reviews all reports completed by Security officers to ensure accuracy and timely submission.
- Reports all observed hotel property deficiencies and safety hazards.
- Ensures thorough and complete investigation for all incidents incurred by guests and associates (i.e. losses, thefts, accidents, and acts of violence).
- Maintains guest room surveillance procedures.
- Maintains an effective key control program.
- Ensures that shift personnel are properly assigned at all times.
Qualifications
- Bachelor’s Degree or Equivalent
- Must have 2 years experience in Loss Prevention/Security Management role.
- Experience in Loss Prevention in an upscale establishment preferred.
- Previous experience in hospitality preferred
- Proven professionalism with guests and associates required
- Experience with and familiarity with OSHA standards required
- Previous experience with training and maintenance of safety standards
- Must have knowledge and experience with Microsoft Word, Excel, Outlook and PowerPoint.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
