What are the responsibilities and job description for the Retail Store Management - Reynoldsburg position at Once Upon a Child?
We are looking for customer service-oriented individuals who are not afraid of striking up conversations and reaching out to help our customers. If you are energetic, upbeat, and enjoy working in a fun, team-oriented environment this could be the job for you! Our retail store management is responsible for the management of the store operations, buying, and selling of gently used clothing and accessories, loss prevention, merchandising and supervision of our team members.
What We Offer All Eligible Employees:
- Competitive salary and bonus
- Outstanding health, dental and vision benefit
- Generous employee discount at all company brand stores
- Paid holidays
- Closed on all major holidays
- Paid time off (PTO)
- STD, long term disability company paid
- 401k with company match
- Flexible schedules
- Employee Referral Program
- Employee Anniversary Program
- Opportunities for growth and professional development. We love to promote from within.
Essential Duties and Responsibilities:
- Responsible for all aspects of daily operations of the store
- Recruit, select and retain qualified employees to ensure store is always properly staffed
- Motivates and directs store teams to maximize productivity and profitability and communicates daily and weekly store goals
- Promotes the highest level of customer service through coaching, training, and role modeling
- Maintain merchandise and visual presentation standards daily.
- Upholds all operational policies and procedures
- Buying gently used clothing and accessories to meet company standards
Qualifications:
- At minimum 1 year of management experience in retail, restaurant, or other fast-paced environments
- Sales driven, goal oriented, and impeccably honest
- Able to adjust priorities and manage time wisely in a fast-paced environment
- Strong skills in customer service, communication, organization, and follow-through
Working Conditions and Expectations:
- Required to work 40-42 hours per week, which include 2 nights and rotating weekends
- Must be able to meet demands of frequent walking, standing, stooping, climb a ladder, pushing, repetitive lifting,
- Vision, coordination and reading requirements consistent with the employees need to inspect items closely and efficiently
- Ability to regularly lift up to 40lbs.
Experience and License Requirements
- Ability to regularly lift up to 40 pounds
- Ability to work 40 hours per week, which include 2 nights and rotating weekends
- Customer service experience (optional)
- Experience in retail, restaurant, or other fast-paced environments
- Retail management experience