What are the responsibilities and job description for the Member Services Representative position at One Credit Union?
One Credit Union is currently seeking an experienced Full-Time MSR / Sr. MSR (Member Service Representative) to join our Essex, VT Team. The MSR/Sr. MSR will be the primary new account person for our members while also assisting the teller line as needed. As a sales coach, the MSR/Sr. MSR will help their teammates make quality referrals and demonstrate how listening to member cues and clues can result in opportunities
The Ideal Candidate will have :
- 2-3 years of experience in a sales environment with a solid track record (including cross selling).
- 2-3 years of banking or financial services experience.
- 1 year(s) experience in cash handling position that involved customer service.
- Great interpersonal and communication (written and oral) skills .
- Ability to work branch hours.
- Strong TEAM player.
- Demonstrated organizational skills while managing multiple tasks.
- Well organized individual with time management and prioritization skills.
- Will be responsible for meeting individual sales and service goals.
- Processes consumer loan applications which may include application input, understanding credit, income and evaluation analysis, product and regulatory knowledge as well as loan closing.
- Advises members on how our products and services can meet their financial needs.
Requirements/Benefits:
- High School Diploma or equivalent. Associates or B.S. in Business or related field desired.
- Wages commensurate with experience and skillsets.
- Benefits offered: Health Care, HRA, FSA, Dental, Vision, Life & Disability, 401k plan, Holidays (11), Paid Time Off (PTO).
Salary : $32,600 - $41,300
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