Front Office Manager/Marketing Assistant

We are the local dealership for the largest door installer in North America - One Day Doors & Closets. We are a growing company with lots of opportunity! Seeking a full time Front Office Administrator and Marketing Assistant.

You will be in charge of ensuring that all of our clients have a 5-star experience, from the initial phone call through the end of installation. The ideal person for this position will be proactive and able to identify areas of improvement in marketing, customer acquisition and customer experience. You must be able to communicate effectively with clients and walk with them through each step of the sales and installation process.

Administrative Duties

• Schedule sales calls, measurements, and installation dates with customers.
• Respond to and qualify potential customers via phone and email.
• Coordinate sales and install teams.
• Customer record keeping.
• Answer phones and emails/web form submissions.
• Order and maintain office supplies.
• Order and maintain warehouse supplies and stock items.
• Willingness to become forklift certified to receive pallet shipments occasionally.

Marketing Duties

• Upload content to the blog website.
• Write copy as needed for ads, blog posts, social media and marketing materials.
• Ensure content meets all brand guidelines and company requirements.
• Social Media management: Schedule posts, including stories, videos, promotions, and reports on Facebook, Instagram, and other platforms based on the overall social media strategy.
• Create graphics using Canva for upcoming events, promotions, and services.
• Respond to messages and posts on social media platforms.
• Brainstorm content ideas and produce reels/shorts.
• Coordinate events and event booths.
• Work events on occasion.

Please apply if you meet the following requirements:

• Proactive and able to identify areas of improvement and implement structures to solve problems.
• Outstanding people skills and experience in customer service or inside sales.
• Positive attitude and good work ethic, must be able to work unsupervised.
• Attention to detail.
• Highly organized.
• Office experience with a stable work history.
• Ability to learn new software and systems.
• Familiarity with Canva or other graphic making software.
• Experience in photography and video production (a plus).
• Experience with AI software and ChatGPT (a plus).
• Ability to create, edit, and produce reels/short videos on phone.
• Proficiency in Microsoft Office suite.
• Experience with CRM and lead-management.
• Associates or bachelors degree preferred but not required.

Schedule and Compensation

• Full time position, 35-40 hours/week. M-F
• Some ability to work from home.
• Occasional work on weekends for events and trade shows.
• Pay: $18-$23 per hour; depending on experience

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 35 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer Service or Reception: 1 year (Required)

Ability to Relocate:

• Lewisville, TX 75057: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $23