What are the responsibilities and job description for the Budtender position at One Plant?
Job description
Job Title: Dispensary Server - One Plant
Job Location: Goleta, CA
Job Category: Retail
Budtender Job Description: One Plant is creating an educational and inviting atmosphere, where patients and customers can comfortably learn about cannabis and purchase cannabis products at the same time. This position requires a motivated and detail-oriented candidate to provide the highest levels of customer
service in a licensed retail cannabis dispensary. You will be the first point of contact for customers in the retail space and will educate our customers on product offerings, handle cash transactions, assist with inventory management, comply with State regulations, maintain facility cleanliness, and any other duties assigned by management. This job operates in a professional retail store environment. This position regularly requires a flex schedule, long hours, nights, weekend work, and holiday availability.
Position Title: Server
Reports To: Retail Management
Position Summary: Seeking a motivated and detail-oriented candidate to provide the highest levels of customer service in a licensed retail cannabis dispensary. You will be the first point of contact for customers in the retail space and will educate our customers on product offerings, handle cash transactions, assist with inventory management, comply with State regulations, maintain facility cleanliness, and any other duties assigned by management.
A successful candidate will elevate company standards and exceed sales goals and customer expectations.
Essential Duties and Responsibilities:
- Welcome and greet customers as they enter the store
- Offer help and provide best-in-class customer service
- Answer customer questions and concerns
- Attend to the unique and individual shopping needs of each customer
- Upsell when appropriate; promote current sales, promotions, coupon deals, etc
- Adhere to all company-wide policies, process, procedures, and requirements
- Maintain a clean, sanitary, and organized work environment
- Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures. Model best-in-class service experience that consistently exceeds our customer’s expectations
- Comply with company cash handling policies, procedures, and reporting requirements
- Accountable for accurately utilized the Point of Sale system
- Help organize back-stock and perform inventory counts
- Contribute to a work environment that is positive and compliant with established policies and procedures
- Organize and replenish stock on the sales floor and ensure the presence of the store is well maintained
- Comply with all HR policies
- Cleaning; any time away from your register and you’re not restocking make sure the store is always tidy, well-merchandised, and properly stocked.
- Report anything unusual, or any major incidents, to management
- Work as a team to achieve sales goals
- Other duties as assigned by the management team
Required Qualifications:
- Applicants must be 21 years of age
- Regular attendance
- High School Diploma or GED equivalent required
- Must be willing to work all shifts, weekends, and Holidays
- Computer literate; familiarity using POS systems
- One or more years of experience in retail sales or customer service preferred
- Must have reliable transportation
- Excellent interpersonal, verbal, and written communication skills
- Best-in-class customer service skills
- Working knowledge of cannabis and cannabis goods available for retail sale.
- Understanding Local, State, and Federal laws and regulations
- Strong attention to detail and must have a team-player mentality
- Ability to deal with problems and resolve them in an efficient and professional manner
- Bilingual in English/Spanish preferred
- Job Types: Full-time, Part-time
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Day shift
- Night Shift
- Holidays
- Weekends
Supplemental Pay:
- Tips
Experience:
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Hours per week:
- 15-30
- 30-39
Pay frequency:
- Every other week
Paid Training:
- Yes
Management:
- General Manager
- Assistant General Manager
Employees working per shift:
- 6 - 8
Benefit Conditions:
- Waiting period may apply
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
- Equal Employment Opportunity Policy
One Plant provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any
type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or
genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
Ability to commute/relocate:
- Goleta, CA 93117: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Retail Associates & Cashiers: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Goleta, CA 93117 (Required)
Ability to Relocate:
- Goleta, CA 93117: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $17