Field Services Engineer

ONE Technology Services is seeking a Field Service Engineer to support one of our prestigious clients. As a Field Service Engineer, one will perform on-site field service support for scheduled and unscheduled maintenance activities on the SPS-75 and SPS-80 radar systems. Field Service Engineers provide technical advice and guidance on the installation, adaptation, configuration, or enhancement of the Company’s technical radar systems. Our team provides expertise in resolving technical problems and troubleshooting naval and coast guard radar systems. The application of diagnostic techniques to identify problems, investigate causes, and implement repairs is essential. Up to 60% CONUS and OCONUS travel will be required.

What you need / Qualifications:

• 10 years of experience in ISR repair and maintenance with a strong preference for experience with Navy/CG radar systems.
• Experience with the SPS-75 or SPS-80 preferred.
• Ability to use testing and diagnostic tools, including multimeters, Oscilloscopes, Peak Power Meters, and other equipment; acumen to analyze results and draw conclusions.
• Strong attention to detail and ability to administer troubleshooting steps as outlined in technical manuals.
• Understanding of radar understanding its interface with hardware, and RDCs.
• Ability to effectively communicate and understand complex engineering concepts.
• Microsoft Office Suite experience.
• Must have a Secret Security Clearance.
• Must be a U.S. citizen.
• Must have a clean driving record and the ability to travel within the US.
• Must be willing to work in both a maritime and shipyard environment.
• Must be willing to attend the tower climbing certification program.

What you'll do:

• Provides on-site troubleshooting of SPS-75 and SPS-80 radar systems, including testing and diagnostics.
• Study and review of technical manuals and publications for on-site application.
• Replaces defective components and installs components, kits, and consumable parts.
• Provides training and technical expertise to customers, including consultative assistance during off-hours as needed.
• Implements software upgrades as updates are released by the OEM.
• Prepares and publishes engineering reports at the end of each on-site visit, detailing diagnostic readings, summary actions, and recommendations.
• Proficiency and understanding of the Understanding SPS-75 and SPS-80 major components and most common troubleshooting steps.
• >95% successful diagnosis of radar faults and recommendation of appropriate corrective action.
• Timely response (within 24 hours) to customer requests for consultative assistance.
• No engineer-related negligence/damage to customer equipment.
• No safety incidents resulting in personal injury.
• 100% accountability of repair parts, tools/and equipment.

ONE Technology Services We specialize in software services involving: custom App development, custom Web development, Staff augmentation, managed and cloud services, technical recruitment services, and IT consultancy.

ONE Technology Services is also a product-based company. Our products, Workshop solution and ERP solution for services-based businesses, are already well-tested and solving business problems by hitting right at the bull's eye. These products are highly customizable to address the specific needs of our clients. Having 16 years of working experience with top US and Canadian clients enables us to know exactly how to solve all of our clients’ business challenges. We also have various software and APPs that are currently under development.