What are the responsibilities and job description for the Front Desk position at One World Pediatrics?
Job Summary:
One World Pediatric is seeking a friendly and organized Front Desk Receptionist to join our team in Apopka, FL. As the first point of contact for our patients and families, you will play a key role in creating a welcoming and efficient environment. Your responsibilities will include managing appointments, handling patient inquiries, verifying insurance, and ensuring smooth daily operations at the front desk.
One World Pediatric is seeking a friendly and organized Front Desk Receptionist to join our team in Apopka, FL. As the first point of contact for our patients and families, you will play a key role in creating a welcoming and efficient environment. Your responsibilities will include managing appointments, handling patient inquiries, verifying insurance, and ensuring smooth daily operations at the front desk.
Key Responsibilities:
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Greet and check in patients with a warm and professional demeanor
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Schedule, confirm, and manage patient appointments
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Answer phone calls and address patient inquiries in a courteously manner
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Verify insurance information and process payments
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Maintain accurate patient records and update electronic health systems (EHR/EMR)
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Ensure compliance with HIPAA regulations and patient confidentiality
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Assist with administrative tasks such as filing, faxing, and scanning documents
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Coordinate with medical staff to streamline clinic operations
- Maintain a clean and organized front desk area
Requirements
Requirements:
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Previous experience in a medical office, preferably pediatric or family practice
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Strong customer service and communication skills
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Ability to multitask in a fast-paced environment
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Proficiency in medical software and scheduling systems
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Knowledge of insurance verification
- Understanding of HIPAA and patient confidentiality regulations
Benefits
Benefits
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401(k) Retirement Plan
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Health Insurance
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Dental and Vision Insurance
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Paid Time Off
- Paid Holidays
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