MEDICAL OFFICE ASSISTANT - BREAST CARE

Job Summary: The MOA in the Practice Setting is responsible for providing high quality care to patients to assure exceptional patient care experiences both safely and efficiently.  

Job Responsibilities:

• Rooms patients, obtains and documents chief compliant, vital signs, height, weight, allergies and medications.  
• Assists provider (MD, PA, and NP) with procedures and examinations. Ensures appropriate documents are signed by all parties.
• Attends to needs of patients and visitors. Reassure patients and answer questions as necessary.  
• Follow procedure for authorized non inject able medications administration and documentation.
• Performs treatments and procedures as directed, which are within the individual’s scope and training including EKG, POC testing, phlebotomy, tympanometry, etc.  Responsibilities do not include handling of medication not limited to medication administration.  
• Assures patients are seen in an orderly and fair manner, and that delays and waiting times are communicated to other members of the team as well as patients.  Acutely ill patients are given priority at all times
• Maintains medical record including ensuring all related reports, labs and information is filed/scanned and available in patients’ medical records prior to their appointment
• Assists with routine equipment checks and stocks supplies in all exam and treatment rooms. Places orders as necessary from Central Supply and Pharmacy.  Participates in routine exam room cleaning.  
• Facilitates and executes physician orders in conjunction with patient needs and insurance requirements, scheduling exams and tests as appropriate and preparing necessary prescriptions and/or instructions for use by other allied health professionals in a timely manner.
• Answer telephones and transfer sick calls or requests for prescription refills to the nurse
• Coordinates and schedules referrals/surgeries with other physician specialists as well as Imaging, labs and other medical tests.  Ensures appropriate follow-up is arranged for patients.  Assists with monitoring referral return information.  
• When necessary, acts as receptionist, performs secretarial duties, and discusses insurance claims with insurance companies in an effort pre-certify and/or meet pre-authorization restrictions.
• In the event of an anaphylactic reaction or Code Blue is able to assist provider (MD PA, or NP) with resuscitation and CPR if needed.  Ensures Code procedure is followed and documented appropriately. 

Education and Experience: High School Diploma or equivalent.  The MOA must complete formal coursework in Medical Office Assisting, or Graduation from a Licensed Practical Nurse Program which is registered by the New York State Education Department and 1-2 years experience in physician office practice.

Knowledge:

• Knowledge of medical terminology, anatomy, physiology, and pathophysiology. Familiarity with health care systems, regulations, policies, and functions. Understanding of documentation standards.
• Knowledge of equipment, supplies, and materials needed for medical treatment. Understanding of basic laboratory procedures including preparation and screening. 
• Knowledge of infectious disease management and control and safety standards.

Skills:

• Skill in reading and following written and oral medical orders.
• Skill in initiating appropriate emergency procedures.
• Skill in handling a number of tasks simultaneously.
• Skill in performing blood draws.

Abilities:

• Ability to use manual dexterity to perform medical treatments.
• Ability to establish and maintain effective working relationships with coworkers and diverse patient populations.

Salary : $28,000 - $35,400