Account Manager

Now Hiring an Account Manager

Join Oneupweb and take the helm as an Account Manager, where your role transcends beyond conventional client management – it's about forging enduring partnerships that propel success. As the clients' trusted liaison, you will weave strategic brilliance into our projects, ensuring that goals are not just met but exceeded. At Oneupweb, we are not just about delivering exceptional client service; we're architects of high-value work and perpetual seekers of opportunities aligned with our client's aspirations.

Responsibilities:

• Challenge the account strategies and tactics against the defined goals, make refinements and recommendations to support growth of the account.
• Monitor and track deadlines and key milestones to help ensure that expectations are met throughout our projects. Resolve issues, concerns, delays, and keep projects on track.
• Oversee the completion of and/or modifications to the scope of work set forth in our proposals. Manage client expectations by providing timing and budget implications of scope change requests.
• Work collaboratively with internal teams to brainstorm, develop, coordinate, and implement marketing strategies that connect with our clients end goals to show performance.
• Establish and cultivate positive relationships with clients to understand their needs, industry and insight for future opportunities. Keep a finger on the pulse of client health and take action to address concerns proactively.
• Create scopes of work, cost templates and proposals for new projects.
• Organize annual or quarterly planning meetings for clients to define new goals, strategy, pitch new services and build relationships with key stakeholders.
• Review marketing analytics and weekly/monthly reports to contribute holistically to the larger marketing strategy.
• Engage with internal department teams to keep up with new technology, trends, and professional development to understand current digital marketing tools and methods.
• Attend client photography and video shoots as needed (some travel required).
• Facilitate internal and client-facing meetings.
• Offer mentorship to Associate Account Managers through trainings, check-ins and collaboration.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree (or equivalent experience) preferred with a focus in communication, marketing, and/or advertising.
• 1-3 years of digital marketing experience highly preferred.
• Knowledge of and/or the drive to learn all aspects of the services offered by Oneupweb, including SEO, and Content Marketing, Paid Media, Video/Photography, Design, Development and Social Media.
• Ability to manage a portfolio of clients, across multiple disciplines in a fast-paced environment.
• Ability to effectively problem solve and work collaboratively with a team or independently.
• Strong organizational skills and time management.
• Excellent verbal and written communication skills are a must. Account Managers need to be able to communicate effectively so both the client and the internal teams clearly understand the process, steps, and expected outcomes.
• Strong presentation skills required.
• Experience with HubSpot and Teamwork.com preferred.

Benefits

• Competitive salary and benefits.
• Competitive PTO package.
• Summer Fridays (every other Friday off in summer).
• Flexible remote and hybrid work options.
• Celebrated diversity.
• Resources for individual and community growth.
• Professional development opportunities.
• Unparalleled “Michigan nice” company culture.

We want to hear from you! Please visit our website at oneupweb.com to learn more about our business and culture.

Employment Status

• Full-time Exempt
• Hybrid (some in-person work required)

Job Type: Full-time

Pay: From $48,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus opportunities

Ability to Commute:

• Traverse City, MI 49684 (Required)

Ability to Relocate:

• Traverse City, MI 49684: Relocate before starting work (Required)

Work Location: Hybrid remote in Traverse City, MI 49684

Salary : $55,000