Applications Engineer

As a member of the Engineering Team at OnLogic, you live at the intersection of many stakeholders. No day is ever the same. You prioritize and execute simultaneous responsibilities autonomously, with the support of your team and management. On any given day, you may interact directly with customers, partners, vendors, and colleagues in Sales, Production (Manufacturing), Technical Support, Electrical and Mechanical Engineering, and Product Management. Each of these stakeholders brings unique perspectives and have different technical and communication needs. You bring all of that together.

On an average day, you'll...

• Collaborate cross-functionally to solve highly technical customer challenges in the computer, electrical, or software engineering disciplines.
• Use your analytical mindset and problem solving skills to identify system- and component-level root cause(s) to complex problems. You do this through hands-on debug, collaboration, and thorough engineering analysis.
• Integrate hardware and software, understanding how they come together to create system-level solutions.
• Put your working knowledge of computers, computer components, and current operating systems (primarily Windows and Ubuntu) to work debugging issues as needed.
• Exhibit your superior ability to prioritize concurrent tasks, manage your time, communicate project milestones, and execute to a plan.
• Champion an organized approach with a strong sense of personal responsibility, and hold yourself and others accountable.
• Leverage your ability to quickly and efficiently learn new processes and technologies.

The team you will be joining:

Our Engineering team creates our cutting edge industrial computers by finding innovative solutions on a daily basis. The Engineering team's success relies on collaboration, creative thinking and a commitment to being at the forefront of technology. Roles on our Engineering team include Electrical, Mechanical, Field Applications and Regulatory. Learn more about Life at OnLogic.

Requirements

• Conduct testing and validation of new products for hardware, mechanical, and software compatibility.
• Diagnose field failures to their root causes, identify potential improvements, and document your findings internally and externally, as appropriate.
• Troubleshoot production issues (e.g. BOM errors, fitment problems, test failures) and own the subsequent determination of root cause and creation of corrective action(s) to prevent reoccurance.
• Facilitate changes and customizations to BIOSes and own all required testing to ensure correct implementation.
• Develop work instructions and QA procedures for new products by collaborating with respective stakeholders.
• Engage customers and collaborate with Sales during the requirements gathering phase of a new opportunity.
• Propose optimized solutions, based on your thorough requirements gathering with the customer and your deep application and portfolio knowledge.
• Collaborate with Product Management and Procurement to identify and evaluate new computer hardware systems and configurations, components, and related products.
• Drive continuous improvement to optimize processes and minimize waste, both within your team and across the company.

Who we're looking for:

You remain up to date with new IT trends and technologies, have experience building and customizing computer systems and working with hardware at the component level. You’re results oriented with a positive problem solving mindset. Your natural sense of personal responsibility enables you to get projects done on time, and hold yourself and others accountable along the way.

Who we are:
OnLogic is growing, and we want to give you the same opportunity to grow in your career! We design and manufacture specialized computers and hardware solutions for companies all over the world, helping them to make the seemingly impossible possible. Our computers are designed to work where others would fail, and it's our vision to be the first choice in industrial computing. To make that vision a reality, we've built a team of ambitious problem solvers, guided by the company's core values of Open, Fair, Innovative and Independent. We have an open office, open salaries and strive to be fair and transparent in our decision making. We encourage input and feedback from every member of our team and look to improve ourselves and our business every single day.

OnLogic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To learn more about our values, our mission and what it's like to work at OnLogic, visit www.onlogic.com/careers.

Benefits

The salary range for this role is $60,000 to $85,000. We determine final compensation based on discussions with applicants and their experience in similar roles.

• A competitive Salary and comprehensive Benefits package
• 401k Plan with 3% Employer Safe Harbor Contribution
• Participation in the Annual Profit Share Bonus
• Paid Maternity & Paternity Leave, and Short & Long Term Disability
• Optional Employee Stock Purchase Plan
• Open ears for innovations and ideas
• A personal development plan created to help you (and us) grow
• Incredibly awesome colleagues, fun working environment and serious responsibilities

#LI-LZ

Salary : $60,000 - $85,000