What are the responsibilities and job description for the Site Operations Manager position at Open Arms Care Corporation?
SUMMARY
To ensure the successful operation of the assigned site and homes. Oversight and management of the day-to-day operational activities for the clients and employees. Provide immediate supervision, direction utilizing verbal and written instructions. |
ESSENTIAL FUNCTIONS
- Foster a supportive and collaborative work environment for all employees including, but not limited to planned employee engagement activities.
- Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site.
- Onboard all new members of the team through the orientation process as well as ongoing training, coaching and guidance.
- Alternate on-call responsibilities with other Site Operations Managers.
- Complete on-call weekend supervisory home visits as assigned.
- Maintain and monitor budgetary obligations for the site.
- Complete payroll responsibilities for all site employees. Manager would be responsible for upkeep of schedules in OnShift.
- Complete performance reviews for all site employees in collaboration with the shift supervisors
- Ensure and maintain all health and safety standards at both an operational and regulatory level for the site.
- Conduct regular environmental walk-throughs of the homes with the shift supervisors to ensure cleanliness and safety.
- Attend regularly scheduled Safety Committee and Incident Management Meetings as well as conduct any necessary follow up
- Assist with programming documentation reviews with the Program Manager. Address areas in need of improvements with the employees related to documentation.
- Attend scheduled client ISP’s, IDT’s and other meetings related to the continuity of care for the clients.
- In collaboration with the Program Manager and Primary Site Nurse, participate in monthly planning meetings to provide a holistic approach to client supports.
- Maintain a support relationship with conservators and family members of the clients.
- Perform Other Duties as Assigned
QUALIFICATIONS
Education and Experience
- 3 years of experience working in the ID/DD field in direct support of clients required.
- Prior 24/7 shift and scheduling supervisory experience with at least 2 years in management and oversight of employees preferred.
- Valid driver’s license required
- Possess excellent interpersonal skills, strong written and verbal communication skills.
- Effective time management and organizational skills with proven ability to meet deadlines.
- Proficient computer skills related to Word, Excel and other applications
Employees Supervised: Indicate the number of employees that report to this position (only complete for exempt supervisory /managerial positions). Up to 30 employees for the site
Other Pertinent Job Information: (Such as, American with Disabilities Act – ADA requirements for certain hourly positions). Residential group home setting.
Physical Requirements
Ability to lift repetitively a minimum of 50 pounds; tasks may include lifting, repositioning, turning, bending, squatting, etc.
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Open Arms Care Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.