What are the responsibilities and job description for the Service Technician position at Opta Group LLC?
ABOUT OPTA
From our roots providing sand to local foundries in the 1880's, Opta has grown to an international group of companies committed to delivering optimal results for our customers. Opta's purpose is to be the leading supplier of performance solutions for metallurgical, value-added glass, and specialty chemical applications. We strive to be the leading provider of innovative steelmaking reagents, slag conditioners, and metal remediation materials consumed in the North American and European markets. We aim to be the market leader in steelmaking products through an unwavering focus on supporting our customers’ needs. We measure our success by our presence in a majority of steel mills throughout the world. Our vision is to expand our geographic reach and broaden into adjacent industries such as aluminum, copper, concrete, and glass.
OPTA CORE VALUES
Accountability and Integrity in everything we do
The Service Technician will safely and efficiently deliver products to customers in a timely and professional manner.
Key Responsibilities
Opta offers a diverse compensation and benefit package that includes the following:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Opta USA, an Opta Group Company, is an Equal Opportunity Employer and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age (40-70), national origin, sexual orientation, or physical disability (except where physical or mental abilities are a bona fide occupational requirement).
From our roots providing sand to local foundries in the 1880's, Opta has grown to an international group of companies committed to delivering optimal results for our customers. Opta's purpose is to be the leading supplier of performance solutions for metallurgical, value-added glass, and specialty chemical applications. We strive to be the leading provider of innovative steelmaking reagents, slag conditioners, and metal remediation materials consumed in the North American and European markets. We aim to be the market leader in steelmaking products through an unwavering focus on supporting our customers’ needs. We measure our success by our presence in a majority of steel mills throughout the world. Our vision is to expand our geographic reach and broaden into adjacent industries such as aluminum, copper, concrete, and glass.
OPTA CORE VALUES
Accountability and Integrity in everything we do
- PEOPLE: We will invest in our people with promoting Diversity and Inclusion for the success of our organization
- CUSTOMERS: Committed to our customers to deliver Consistent Quality products, Solutions and Service
- SAFETY: Providing employees a Safe environment in which to thrive
- INNOVATION: Deliver outstanding performance through Continuous Improvement and Creativity
- SUSTAINABILITY: Enhancing Sustainability by respecting and protecting the Environment in the communication where we live and work
The Service Technician will safely and efficiently deliver products to customers in a timely and professional manner.
Key Responsibilities
- Have ability to operate delivery semi-trucks and trailers.
- Required to load tankers from designated railcars required for delivery.
- Transports loads safely and in a timely manner over required routes, obeying all traffic laws and observing all safety regulations.
- Deftly maneuvers truck and trailer into loading and unloading areas; follows loading crew signals.
- Proficient knowledge for unloading products from tanker at designated delivery point
- Maintain signed invoices, shipping bills of lading, and other required paperwork; deliver documentation to the shipping office or other appropriate staff when delivery route is complete.
- Ability to order and track accurate product inventories, i.e. order and track railcars maintain accurate records if supervisor is unavailable.
- Facilitates routine service on trucks, which may include checking oil, water, gasoline, and air, reports maintenance malfunctions to proper Maintenance Supervisor.
- Provide routine maintenance for pet-coke conveyor system, i.e. thorough inspections, greasing, belt adjustments, motors replacement, cleaning, etc.
- Able to work as a general laborer if there are no deliveries to be made by performing other related duties i.e. housekeeping, trailer maintenance, hose repair/replacement, and other facets of the job as necessary.
- High School Diploma or equivalent
- Strong interpersonal and customer service skills with the ability to speak professionally and courteously with customers and staff at delivery points.
- Must possess the required driver’s license appropriate for vehicle to be operated and possess a reliable vehicle.
- Must be able to operate forklift if required.
- Must be able to operate Conveyance equipment when required.
- Must possess proficient mechanical aptitude and general knowledge of electrical systems
- Must be capable of working a scheduled daylight and on call shifts
- Must be capable of working in a mill environment
Opta offers a diverse compensation and benefit package that includes the following:
- Extended Healthcare, Dental, and Vision Benefits
- Health Savings Account
- Life, AD&D, and Dependent Life Insurance
- Short Term and Long Term Disability Insurance
- Employee Assistance Program
- Professional Development
- Paid Time Off
- 401(k) Match
- Competitive Compensation Program
- On Demand Pay (Dayforce Wallet)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Opta USA, an Opta Group Company, is an Equal Opportunity Employer and offers employment opportunities to all qualified persons regardless of race, color, religion, sex, age (40-70), national origin, sexual orientation, or physical disability (except where physical or mental abilities are a bona fide occupational requirement).