What are the responsibilities and job description for the Part-Time Operations RMA Specialist position at OptConnect Management, LLC?
Description
OptConnect is an industry leader in the managed wireless connectivity space located along the Silicon Slopes of Kaysville, Utah. Our solution focuses on providing safe, secure, reliable, and affordable connectivity by using a combination of proprietary device configurations, cloud-based remote monitoring software, and tight integration with cellular carriers. We are a team of innovators and creatives that work together to succeed. Our company is growing fast and we’re looking to hire the best and brightest.
We are proud to have been recognized as one of Utah’s Best Companies to Work For by Utah Business Magazine for multiple consecutive years. Our culture is one of great dedication and passion. If you’re looking for a career where you can grow, innovate, and be a part of something big, then OptConnect is the place for you! Learn more by visiting us at www.OptConnect.com.
We are looking for a highly motivated self-starter who will work hard and contribute their talents. The desired candidate must work well in teams and in an unsupervised capacity at times, have a positive attitude, possess good communication skills, ability to learn new skills, and demonstrate a commitment to deliver quality service.
Job responsibilities include: Managing all incoming modems from customer RMAs. Receive RMA in ERP system, maintain and update ERP system. Efficiently and accurately updating appropriate documentation, using Microsoft Office products, such as Excel, to communicate specific RMA information to other teams. Together with other associates help to manage returned RMA modems into inventory bins. Must be able to take and follow directions and complete all projects needed to process modems from return. Continually identify methods to improve the process as volumes continue to increase. Help to maintain the warehouse area.
Requirements
Monday – Friday- Part-Time, Afternoons: Time Dependent upon incoming quantities of RMAs
Phone and Keyboarding skills (minimum of 25 WPM)
Attention to detail and accuracy
Familiarity with Windows Operating Systems
Good Experience with MS Office Suite
Ability to lift 50 lbs.
*Anticipated start date: September 2024
Salary : $15
