What are the responsibilities and job description for the Sales Engineer position at Optimax Systems Inc.?
Sales Engineer
A- SHIFT (7:00am-3:30PM)
Minimum 35 hrs/week; overtime as needed
A unique corporate culture combined with a dynamic work environment
Optimax has lenses throughout the Universe! We build the optics behind the latest breakthrough technologies in aerospace, defense, and consumer electronics, leveraging our optics manufacturing technology for programs that benefit humankind and projects that defend our freedom. In other words, WE DO COOL THINGS! Our unique corporate culture of teamwork, innovation, and agility provides a dynamic work environment. We are looking for individuals that are committed to lifelong learning and creating value through their hard work.
Job Summary and Essential Job Duties
The Sales Engineer is responsible for developing customer relationships and maintaining knowledge of Optimax manufacturing capabilities, comprehensive optics industry knowledge, quoting techniques, and selling methods. This role also requires the ability to understand the customer needs for success including technical requirements, cost, and delivery. The Sales Engineer should have a compelling drive to build customer relationships and seek continual improvements in customer service and value creation.
The Sales Engineer will:
- Provide technical support for quoting and customer service;
- Communicate frequently with customers to create awareness of Optimax capabilities and build our brand;
- Provide technical support, quote jobs and facilitate customer satisfaction including all aspects of customer service;
- Develop market awareness for, but not limited to, business opportunities, vendors, complimentary and competitive situations within the industry;
- Work with frequent changes in customer demands and priorities.
Education & Experience Requirements:
- 2-year or 4-year degree in Optics required
- 10 years of experience in technical sales required
- 3 years’ experience in a manufacturing environment performing technical support on process and/or quality matters, preferably in optics manufacturing
Minimum Requirements:
- Excellent communication and interpersonal skills, including poise, tact, diplomacy, and the ability to handle sensitive and confidential situations in a professional manner
- Highly motivated team player that demonstrates attention to detail, is results-oriented
- Ability to make presentations to customers about Optimax manufacturing capabilities
- Excellent organizational and multitasking skills
- Strong problem-solving skills
- Intermediate level of Microsoft Office Suite, ACT, VISTA, OptiQuote, Zemax
- There is the opportunity for this role to have a hybrid work model, with a mixture of in-office and remote work.
- Frequent travel will be required to meet with current and prospective customers
Compensation and Benefits
Optimax Systems offers highly competitive salary of $59,200-$93,744/year, a comprehensive benefits package and a unique work environment. Some of Optimax’s benefits include: Bonus – 25% Monthly Profit Sharing, Advanced Tuition Assistance, Health Insurance, Health Savings Account Employer Match, Dental Insurance, Disability Insurance, Life Insurance, 9 paid holidays, Paid Time Off, and a 401(k) plan with an employer match.
(EEO) Optimax Systems, Inc. must comply with the International Traffic in Arms Regulations (ITAR) issued by the United States Department of State, Department of Defense Trade Controls. Because of the ITAR, Optimax must limit employment opportunities to US citizens or lawful permanent residents of the United States. Optimax is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Optimax will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
**** If you require an accommodation in order to apply for this position please call 585-265-1020 and ask for a member of HR ****
Salary : $59,200 - $93,744