What are the responsibilities and job description for the Fitness Asst- PRN position at Optimum Performance Sports?
Job Summary
The Fitness Assistant supports the daily operations of the facility's fitness and youth activity programs by providing outstanding customer service, maintaining a safe and clean environment, and assisting members with equipment usage and facility resources. This role promotes engagement through educational and recreational activities for children and contributes to a positive member experience aligned with our mission of fostering health and well-being.
Essential Functions
- Greets all members and guests in a courteous and professional manner, responding to inquiries and providing accurate information about the facility, programs, and services.
- Answers incoming phone calls promptly and directs inquiries appropriately, ensuring exceptional customer service.
- Assists members with the safe and proper use of fitness equipment, demonstrating technique and communicating equipment purpose when needed.
- Supports child activity programming by assisting with planning and facilitating age-appropriate games, crafts, and movement activities while caregivers use the fitness facility.
- Provides short-term care for infants, toddlers, and young children in the on-site childcare center, ensuring a clean, safe, and engaging environment.
- Maintains cleanliness of fitness and childcare areas, including routine sanitation of toys, equipment, and common areas.
- Assists with facility tours for prospective members and answers questions about programs, services, and memberships.
- Supports member account inquiries and billing questions, escalating issues as appropriate.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- Bachelor's Degree related to fitness or health field preferred
- 1-2 years of experience in a fitness, recreation, or customer service setting preferred
- Experience working with children in a structured environment preferred
Knowledge, Skills and Abilities
- Excellent interpersonal and communication skills.
- Ability to maintain a friendly, energetic, and professional demeanor.
- Working knowledge of fitness equipment and basic safety procedures.
- Ability to engage children in age-appropriate recreational and educational activities.
- Strong problem-solving and multitasking abilities.
Licenses and Certifications
- Cardiopulmonary Resuscitation (CPR) within 30 days required