Health Navigator

Description

If you are unable to complete this application due to a disability, contact this employer at recruiting@options.org to ask for an accommodation or an alternative application process.

Vision Statement

Options Counseling and Family Services supports the health, safety, equity, and well-being of our clients, families, employees, and communities.

Mission Statement

In partnership with members of the communities we serve, Options Counseling and Family Services promotes safety, healing, and empowerment for individuals and families.

Benefits

Options offers many benefits for our full-time employees (full-time is any employee working 30 hours per week or more). A list of all our benefits can be found on our website, here: https://options.org/careers/benefits/

Highlights:

• Options pays 100% of the cost to cover employees for medical, dental, vision, basic term life, accidental death and dismemberment, and long-term disability
• 403b retirement plan with an agency match
• Health Reimbursement Account (HRA) funded by Options to reimburse employees for a percentage of medical expenses related to employees' deductible
• Flexible Spending Account (FSA) and Dependent Care Expense accounts are available
• Generous Paid Time-Off (PTO) policy that allows employees to earn up to four weeks in the first year of employment
• Employee Assistance Program (EAP), 100% funded by Options

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they have every one of the qualifications as described. We are most interested in finding the best candidate and our hiring processes are centered on assessing candidates based on diverse experience. Please let us know if you have questions.

Qualifications

General Description:

Through ODHS/Self-Sufficiency program, the Health Navigator provides support to clients to enable them to fully participate in mental health, alcohol and drug, and medical assessments and treatments. Families served include those participating in the JOBS program. This is accomplished through respectful, strength-based services that create an appropriate relationship in a brief period. Health Navigators meet with clients in their home and in the community, which allows them to attend to non-verbal cues to quickly establish rapport, which enhances the supportive relationship. Health Navigators may be required to use their own vehicle to transport clients.

Schedule/Hours:

This position is anticipated to be full-time (40 hours/week). However, some weeks may have fewer scheduled hours. The actual hours worked may vary daily depending on the needs of the referring agency or individual client families. Some overtime may be required and approved by your supervisor in response to client needs, referrals, or other factors.

Minimum Qualifications:

Bachelors degree in social sciences or relevant field. At least two years of experience in working with disadvantaged individuals in the provision of services. Must be familiar with community resources and crisis services and how to access them. Must have respectful, open, unbiased, accepting attitude toward clients, their families, and other staff. Pass a ODHS background check, which may include fingerprinting. Must have a valid Oregon drivers license, reliable transportation, and auto insurance.*

Preferred Qualifications:

Bilingual in English/Spanish (we pay a differential for Spanish-speaking employees; must pass an assessment to qualify). Knowledge and experience of ODHS/Self Sufficiency guidelines and expectations, as well as mental health and/or alcohol and drug issues preferred. Experience working in a clinical setting, mental health or medical.

Essential Duties and Responsibilities:

• Receive, process, and track referrals.

• Maintain knowledge of local providers, their services, and who is accepting new patients.

• Facilitate the connection to local providers such as; Voc. Rehab, Adapt, Compass, UCHC, South River Health, VA, Mercy.

• Ensure releases of information(s) are completed for all programs/service involved.

• Mentor participants through appointment scheduling process for their Mental Health/Alcohol & Drug/Medical plans.

• Complete reminder calls/email/text for participants upcoming appointments or assigned tasks.

• Mentor participants through arranging transportation set up process for their Mental Health/Alcohol & Drug/Medical plans. This may include providing the transportation when other available options have been attempted.

• Gather, input, and track data for Mental Health/Alcohol & Drug/Medical plans including attendance, recommended/offered accommodations, and documentation. May include home visits/site visits.

• Report on case in staffing(s) with Family Coaches & Employment Specialists which include a bi-monthly formal meeting as well as impromptu staffing(s) based on case happenings.

• Monitor the Outcome Metrics

Working Conditions:

• May be required to work afternoon, evening, and/or weekend hours

• Extended periods of time sitting at workstation updating client records, phone work, and client sessions

• Provide services in challenging environments; families may be impacted by poverty

• Ability to stand, work, and drive throughout the day

• Mobility and dexterity sufficient to assist clients and handle required job-related functions and move about the facility

• Ability to cope with clients who may use challenging or offensive language

*Positions that require driving clients must maintain vehicle insurance as required by law, with a minimum of $100,000/$300,000/$100,000 personal auto liability coverage (proof of insurance will be required).

Salary : $20 - $21