What are the responsibilities and job description for the Care Coordinator position at Options for Senior America?
**APPLICATION WILL NOT BE CONSIDERED IF ASSESSMENTS ARE NOT COMPLETED!**
Options for Senior America, a Home Care Agency, is seeking a Care Coordinator for our Merrillville, Indiana branch office. This is your opportunity to start a career in one of the fastest growing industries in the country!
Job Responsibilities: Recruiting, Interviewing, and Placement of Care Providers, Customer Service, In Home Assessment
- Screen callers and emails of Care Provider recruitment campaigns.
- Record results of recruitment campaigns.
- Check references/ run background/ verify documents of Care Providers.
- Create Care Provider files according to company expectation and compliance department requirements. Maintain files on Active Care Providers.
- Make all arrangements to place Care Providers on assignment, including matching the best candidate with the case.
Care Coordinator:
- Fill Care Provider openings on all existing and new Care Recipient cases.
- Address all changes and issues regarding coordination which includes communicating by phone, email, and occasionally in person with Care Recipients, Clients, and their families.
- Tend to the needs of a case in a thorough manner and maintain a good rapport and relationship with Care Recipients, their families, and our Care Providers.
- Process Care Provider payroll.
- Gather and confirm daily information on attendance following company protocol.
- Gather pay information of Care Providers utilizing Options materials and documentation.
- Enter data and ensure accuracy of payroll related information.
Compliance:
- Adherence to state regulation and Option's policies and procedures.
- Create and submit regular compliance documents to Corporate Office.
- Follow state regulation and company policies as they are explained in ongoing Options training/notification and with updated materials.
- Maintain regular communication with Option's branch manager concerning compliance, case management, and problem solving.
Requirements: Candidate must be VERY DETAIL ORIENTED, highly organized, and thorough with good follow-up and communication skills. Must be able to multi-task, work efficiently in a fast paced environment, and have very strong administrative skills. Must be available for after hours calls and weekends. Must be reliable, punctual, and have good attendance.
Options for Senior America is a home care agency offering personal care services to adults in their own homes. Options was founded in 1989 and has grown to become a leader in the home care industry with 17 offices in the United States.
*Raises are performance based*
Job Location: Merrillville, IN
- Minimum of a high school diploma
- Scheduling experience preferred
- CNA/HHA preferred
- Administrative Experience preferred
- Valid driver's license is required
- Must have flexible schedule (8:30a-5p) Monday through Friday, after hours on call rotation required)
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Application Question(s):
- Do you have management experience? If so explain
- Have you ever been responsible for staff scheduling? If so in what way?
Experience:
- scheduling: 2 years (Required)
Work Location: In person
Salary : $20 - $0