Assistance Interviewer, Medical Clinic

The Assistance Interviewer at the Orange County Medical Clinic performs responsible administrative and caseworker duties in interviewing applicants to determining eligibility for program assistance. Travel within Orange County to other sites may be required.

• Interviews potential clients of County Assistance Programs and determines their eligibility for participation according to programs guidelines.

• Exercises independent judgement in making eligibility determination, determining financial status, screening for other resources and overall suitability of applicant for program.
• Interprets and communicates program guidelines.
• Performs word processing or data entry on a personal computer or mainframe terminal. Prepares forms, documents and correspondence as needed to execute program. Performs basic mathematical calculations.
• May coordinate the delivery of assistance. Processes interim changes for program participants.
• Solves routine problems, answers questions, and responds to inquires.
• Insures compliance with all laws, codes and policies relative to program applied for.
• Compiles case files, maintains logs, and schedules appointments.

• Other duties as assigned

Associate's degree and two years of experience in, (based on area of assignment), real estate, case management, interviewing, assessment or administrative experience in the area of social services or public assistance; or an equivalent combination of relevant education or experience on a year for year basis.

Must have the ability to communicate effectively both verbally and in writing.

Bilingual

Interviewing skills

Experience working with indigent populations

Please complete each section of the application in detail as only information provided by the applicant regarding their work experience and education on the application will be used to determine the applicant's qualifications for the position.

Applications that show no employment history, no employment dates, leave number of hours worked per week blank, show duties left blank, or state "see attached resume" will be disqualified, considered incomplete, and will not be reviewed.

Applicants selected for hire in Orange County must successfully complete a background check, physical and drug screening prior to start of employment.

Please ensure that the phone number and email address on your application is accurate. Should we need to communicate with you, we will only use the email listed on the application. Please check your spam/junk email folders as well your inbox.

Posting Open Date: January 15, 2024

Posting Close Date: January 29, 2024

Subject to close without notice

$17.91 - $21.94/hour, based on qualifications and Orange County Policy

If you are claiming Veterans' Preference, you are responsible for providing the required eligibility documentation by the close date of the posting. Please submit a cover letter and copies of documents, not originals, to Orange County Human Resources Division, PO Box 1393, Orlando, FL 32801-1393 or fax to (407) 836-0098 (only Veterans' Preference documentation will be accepted by fax). Your cover letter should include the position posting number you are applying for, the title of the position and the last 4 digits of your social security number.

If your education was obtained in the United States, the County recognizes degrees or diplomas which are accredited by an agency recognized by the United States Department of Education (USDE) or the Council for Higher Education Accreditation (CHEA). If you have obtained education from a country other than the United States, your degree or diploma must be evaluated to determine the United States equivalency by a member of the National Association of Credential Evaluation Service (NACES) or the Association of International Credentials Evaluations (AICE) at your expense.

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