Membership Sales Advisor

Membership Advisors are the first friendly face that all of our new members meet on their first visit to the studio.

Their main goal is to generate new membership sales for the club while working on a sales team to reach individual, monthly, and annual membership goals for the studio. In addition, sales advisors create the first impression and continue building lasting relationships with current members.

Daily activities include: making outgoing phone calls, networking within our member base and local community, assisting current members with their memberships and providing an energetic and fun environment.

Our team thrives in a fast paced work environment. Advisors are also highly self-driven, energetic, friendly, creative and confident.

This is a performance based position where the more memberships you sell the more money you will make. Advisors are paid hourly but maximize their paycheck through our competitive commission.

Please see below for some basic daily duties and requirements to help you get a better understanding of what is expected daily in this position.

Duties include:

• Making phone calls to successfully follow up on leads and book appointments.
• Attain personal and team membership goal by executing all areas.

• Calling member referrals that are generated from each new membership.
• Following up with missed guests.
• Builds excitement and value with the potential new member to ensure their first impression of the club is a good one, therefore guaranteeing they will join.
• Creates enough value on a first visit, therefore ensuring the new member will join.
• Mastering the telephone inquiry script incoming and first visit tour.

Key Qualifications:

Excellent verbal and written communication skills

Team mentality

Passion for health and fitness

Education & Experience: Associates or Bachelors degree preferred

A strong focus on customer/client service

Related industry experience preferred (i.e. retail, hospitality, leisure, fitness, etc.)

Great communication skills

Ethical Conduct

Enthusiasm is a must

Previous sales experience a plus

Trust: Demonstrates consistently sound personal and business ethics and behaviors. Builds trust with others through openness and candor. Communicates intentions, ideas, and feelings openly and directly.

Customer Service Orientation: Listens and responds effectively to customer questions; resolves customer problems to the customer’s satisfaction; follows up to evaluate customer satisfaction.

Communication Skills: Conveys information accurately, concisely and compellingly to a variety of audiences and adapts communication methods based on situation.

Must have open availability: shifts include weekdays and weekends.

Job Types: Full-time, Commission

Experience:

• Sales: 1-2 years (Required)

Education:

• High School (Required),
• Bachelors Degree (preferred)

Additional Compensation:

• Commission
• Bonuses

This Company Describes Its Culture as:

• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative

Schedule:

• Monday to Friday
• Weekends required (1 weekend day a week)
• Holidays required

Hours per week:

• 24-39

Typical end time:

• 8PM

Typical start time:

• 4:30 AM

This Job Is:

• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Benefits:

• Employee discount

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• How familiar are you with Orangetheory Fitness? Have you ever taken a class before?

Experience:

• Sales: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person