What are the responsibilities and job description for the Assistant studio manager position at Orangetheory - Franchise #0279?
Leadership. Energy. Growth.
As an Assistant Studio Manager, you will be responsible for providing leadership and assisting
the Studio Manager with delivering daily direction to the sales and group personal training
teams. As part of the leadership team for the sales function, the ASM must assist with lead
generation / marketing strategies to increase fitness program sales as well as promote the
health and wellness benefits that are associated with a healthy lifestyle. This leader must pose a
high caliber approach to accountability, collaboration, and positivity. The ASM works
hand-in-hand with the Studio Manager and Head Coach to ensure excellence in customer
service, operations and studio performance.
JOB DUTIES INCLUDE :
Model the Daily Production Model (40 contacts, 10 leads, 4 appointments, 2 sales)
Assist with onboarding, training and coaching the sales team
Maintain a strong understanding of all promotions and studio events
Be able to deliver timely feedback to all team members
Contribute to a high energy culture with the ability to motivate self and others
Responsible for assisting SM with managing inventory, facilities, and other studio needs
Attend all staff meetings and work with SM to lead a section each meeting that aligns
with ASM development plan
Inquiries, 30 Second Pitch, Intro Booking, New Join Onboarding, Lead Management,
Late Cancel / Early Cancel, Cancellations, Freezes, Promotions Terms and Conditions,
Determine Working Genius and contribute to the studio in additional aspects : social
media, community wall, retail wall, monthly newsletter, refer & receive, local studio
incentives, event planning etc.
OPERATION DUTIES INCLUDE :
Work full-time 35 hours per week
Compliance and adherence to OTF Business Policies for daily studio operations
Ensure OTF branding through consistency and continuity in all actions and uniform
adherence
Provide and maintain the highest level of customer service
Provide effective decision making regarding customer service issues
Help to maintain cleanliness of facility
Step in as the Manager on Duty when SM is out of business
Assist SM with cancellations, suspensions, upgrades, downgrades, help desk tickets,
decline list, reconciling unpaid visits, and general administrative tasks assistance as
needed and determined by SM
JOB QUALIFICATIONS :
Minimum Sales experience : 1-3 years required
Minimum Customer Service experience : 3-5 years required
Minimum Management experience : 1-3 years preferred
Must possess a positive, can-do attitude with leadership qualities
Strong work ethic, integrity, professional demeanor
Grammatically correct with excellent verbal and written communication skills required
Ability to work and function in a team environment
Flexible work schedule, ability to cover where needed, weekend availability
Health and Fitness minded people with a passion for fitness
Job Type : Full-time, 40 hours per week
Benefits : Health insurance, Growth opportunities
Compensation : Base hourly plus several opportunities for commission and bonus
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF).
With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio.
This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling.
OTFF will not receive a copy of my application, will have no control over whether I receive an interview and / or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees.
If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer.
By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio.
For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly.
For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https : / / www.
orangetheory.com / en-us / privacy-policy.
Last updated : 2024-04-27
Salary : $15 - $16