What are the responsibilities and job description for the Membership Concierge position at Orangetheory - Franchise #0322?
Do you talk about fitness within minutes of meeting someone? Do you encourage friends and family to get active and embrace a healthy lifestyle? If so, we might have the perfect opportunity for you to turn your passion for fitness into a rewarding career.
We are looking for enthusiastic individuals who are eager to share our story and success with everyone who walks through our doors, calls for more information, or shows interest in improving their health.
Are you passionate, positive, and able to talk to anyone? Do you thrive as part of a team? Does the idea of working with a leading fitness company motivate you to start each day with a smile, ready to change lives—physically, mentally, and emotionally? Do you have excellent communication skills, both in person and in writing?
If this sounds like you, here’s what the role entails:
- Welcoming everyone who enters the studio with enthusiasm, energy, and knowledge
- Introducing potential clients to the OTF concept
- Managing the front desk, including answering phones and engaging with members
- Conducting studio tours
- Collaborating with trainers to guide new clients through their first Orangetheory workout
- Selling memberships to support studio growth
- Following up with prospective clients
- Addressing members’ concerns professionally and finding resolutions
- Participating in marketing and outreach events
- Keeping all areas of the studio clean and organized
Specific job duties and selection requirements may vary between Orangetheory studio locations. More details will be provided by the studio’s hiring manager if you advance in the interview process.
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.