What are the responsibilities and job description for the Referral Marketing Coordinator (Chicago Regional B2B Sales) position at Orthodontic Experts Management LLC?
Description
About us:
Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team. We currently have twenty-four offices in the greater Chicagoland area, Wisconsin, and Indiana. This year we are on track to open additional offices! Our core values consist of the following:
- Accountability
- Continuous Improvement
- Inclusion
- Integrity
- Respect
- Teamwork
- Transparency
We are on the search for a talented and goal-driven Referral Marketing Coordinator that will join our Dental Relations team and act as a liaison between the practice and local dentists in the community. Orthodontic Experts invest in our employees not only through continuous training and advancement opportunities, and a competitive compensation package, but by ensuring that their ideas are welcomed and supported. As a Referral Marketing Coordinator, you will build rewarding relationships business to business and make a significant impact in the company’s mission for helping patients of all ages obtain the smile of their dreams!
Job Duties include but are not limited to:
- Conducting face-to-face meetings with existing and potential dentists in the field to offer service
- Nurturing relationships with current dentists by initiating regular meetings with them, within current territory (Lunch and Learn)
- Monitoring the company’s competitors, market trends to understand and adjust the strategy to gain more referrals.
- Create and monitor a pipeline with existing and future leads
- Report on the territory and new dentists and current referral base
- Relationship building with dentists through holiday gifts and email campaigns
- Sharing digital information via social media outlets to current and potential dentists
- Support our doctors in building a relationship with referring and new dentists
- Recaps, reporting, agendas, and timelines to direct manager
- Produces research and competitive analysis
Requirements
- High School or equivalent (GED)
- Previous dental customer service experience preferred
- Client services experience preferred
- Creative and Organized
- Community Outreach (1 year preferred)
- Strong Interpersonal skills
- Ability to develop lasting professional relationships with clients
- Strong Speaking Skills
- Driver’s License
Working Hours/Location
- Monday-Friday 8:00 AM-5:00 PM must be flexible
- Occasional Saturdays
- Some Holidays
- Location is in the field will be traveling 95%
- Region includes but is not limited to: Glendale Heights, Hillside, Orland Park, Joliet, & Aurora
Benefits (for our full-time employees):
- Paid Training
- Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
- Clinical Bonuses
- Paid Time Off
- Holiday Pay
- Medical, Dental, Vision, and Life Insurance
- Accident Insurance
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Health Savings Account
- Dependent Care Account
- 401(k) and matching
- Pet Insurance
- Tuition Assistance Program
- Identity Theft Protection
- MetLife Met Law Legal Insurance
- Transit Reimbursement - Commuter Account
- Free and discounted Orthodontic Treatments