Administrative Medical Assistant

Company Description

Ortho Missouri provides high-quality care through specialized orthopedic services and occupational medicine. There are six orthopedic surgeons across several subspecialities and an occupational medicine doctor. We excel in treating injured workers and pride ourselves on timely, transparent communication. Our physicians offer thorough independent medical evaluations (IMEs), second opinions, and treatment that meets the highest standards. Our commitment to excellence ensures every patient receives exceptional care.

Our patients always come first. We expect our staff to treat them with compassion, professionalism, and integrity. We foster a supportive, team-oriented environment where it’s always okay to ask questions. Collaboration and growth are encouraged.

Role Description
Dr. Krueger, a private practice orthopedic surgeon specializing in Shoulder and Sports Medicine, is seeking a full-time Medical Administrative Assistant to join his growing team. This is an on-site position based at Ortho Missouri in Creve Coeur, MO, with a primary focus on supporting patients covered under workers’ compensation insurance.

The Medical Administrative Assistant will play a key role in managing communication with workers’ compensation adjusters, case managers, and medicolegal representatives, ensuring timely coordination of care and documentation. This is an excellent opportunity to become an integral part of a rapidly expanding practice, with ample opportunities for professional growth and development.

The two most important qualities we are looking for are:

• Excellent interpersonal skills – warm, respectful, and focused on delivering a great patient experience.
• Problem-solving mindset – someone who takes initiative, thinks critically, and helps move things forward.

Primary Responsibilities

· Serve as the main point of contact for all communication related to workers’ compensation and medicolegal cases

· Coordinate with adjusters, case managers, and attorneys to schedule appointments, send medical documentation, and respond timely to information requests

· Ensure appropriate and timely completion of required documentation, including work status notes, medical records, and narrative reports

· Track authorizations and approvals for diagnostic studies, specialist referrals, physical therapy, and procedures

· Communicate with patients scheduling appointments and updating on their case status as appropriate

• Work within the electronic medical record (EMR) system, AdvancedMD

· Manage Dr. Krueger’s clinical and administrative schedule

· Help improve clinic efficiency and patient experience

Secondary Responsibilities

• Assist with private health insurance patient scheduling and chart preparation
• Perform basic clinical tasks (as proficiency is demonstrated), including dressing changes and injection prep
• Obtain private health insurance authorizations
• Help maintain and grow referral relationships with both workers’ compensation and commercial insurance partners
• Cleaning and preparing room between patients
• Maintaining supply inventory, reorder supplies as needed

Qualifications

• Prior experience as a Medical Assistant preferred
• Prior experience with worker’s compensation preferred
• Familiarity with medical terminology
• Excellent interpersonal and communication skills
• Empathetic, patient-centered approach to care
• Strong customer service mindset, especially in a healthcare setting
• Excellent problem solving skills
• Ability to stay organized and efficient in a fast-paced environment
• High school diploma or equivalent (additional medical training or coursework is a plus)

Eligible for very generous 401(k) profit sharing and able to deferral own money the first of the month after 60 days of full-time employment.

The medical assistant position is Monday thru Friday and comes with full time benefits including Health, Dental/Vision, Flexible Spending Account, free Life insurance with options for additional Life insurance and Short/Long term disability. Aggressive 401(k) and generous paid time off. If interested and serious about joining our team, please apply.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Expected hours: 36 – 42 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Pet insurance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $22 - $28