Demo

Front Desk

Orthopedic & Sports Medicine
Alton, IL Full Time
POSTED ON 1/20/2025 CLOSED ON 3/19/2025

What are the responsibilities and job description for the Front Desk position at Orthopedic & Sports Medicine?

  • Greeting patients professionally both in person and on the phone
  • Quickly answering or properly referring questions and issues
  • Optimizing provider schedules and patient satisfaction with efficient scheduling
  • Notifying providers of patient arrivals
  • Comforting patients by anticipating anxieties and effectively answering questions
  • Ensuring availability of treatment information by retrieving and updating patient records
  • Verifying financial records and collecting patient charges while filing and expediting third-party claims

Medical Assistant

[Intro paragraph] The best medical assistant job descriptions provide two to three sentences that will introduce the prospective employees to your company, culture, and working environment. This is where you can sell your hospital or medical facility to job seekers and set yourself apart from competing job listings. Be detailed in your description of the role, as medical assistant duties in primary care will differ from those for surgical care.

Medical Assistant Duties and Responsibilities:

  • Helps patients by providing information, services, and assistance.
  • Maintains medical supplies inventory and performing preventive maintenance to keep medical equipment operating.
  • Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
  • Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
  • Saves doctors’ time by helping with office procedures.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
  • Counsels patients by transmitting physician’s orders and questions about surgery.
  • Schedules surgeries by making arrangements with the surgical center; verifying times with patients; and preparing charts and pre-admission and consent forms.
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
  • Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
  • Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
  • Updates job knowledge by participating in educational opportunities and reading professional publications.
  • Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
  • Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Medical Assistant Qualifications/Skills:

  • Supply management
  • Verbal communication
  • Infection control
  • Creating a safe, effective environment
  • Organization
  • Scheduling
  • Professionalism
  • Customer focus
  • Confidentiality
  • Bedside manner
  • Medical teamwork

Education, Experience, and Licensing Requirements:

  • Certified Clinical Medical Assistant (CCMA)
  • Bachelor’s degree preferred
  • 1 years in a medical office
  • Experience with EMR (electronic medical records), medical terminology
  • Previous experience in specific medical field preferred

[Call to Action] The best job descriptions not only entice potential medical assistant applicants to apply but also teach them how to do so by including a call to action. For instance, you can let prospective employees know whether you’d like them to submit an application by clicking on the apply button at the top of the job listing, or if you’d rather they email an application, resume, and supporting documents to a specific person at your facility.

Job Types: Full-time, Contract

Pay: $16.00 - $18.00 per hour

Benefits:

  • Flexible schedule
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Pre authorization: 1 year (Preferred)

Work Location: In person

Salary : $16 - $18

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