What are the responsibilities and job description for the Host position at Oscar's Breakfast, Burgers & Brews?
Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Host/Host. As a Host/Host, you will be responsible for providing exceptional guest service and ensuring a positive dining experience for our customers. This is an exciting opportunity to work in a fast-paced restaurant environment and contribute to creating a welcoming atmosphere for our guests.
Responsibilities:
- Greet guests with a warm and friendly welcome as they arrive at the restaurant
- Escort guests to their tables and provide menus
- Assist in seating arrangements to ensure efficient use of dining space
- Answer phone calls and assist with carry out orders
- Manage waitlists and estimate wait times accurately
- Maintain cleanliness and organization of the host/host station
- Collaborate with servers, kitchen staff, and management to ensure smooth operation of the dining area
- Provide exceptional customer service by addressing guest concerns or special requests promptly and professionally
- Communicate effectively with guests, staff, and management to ensure a positive dining experience
Requirements:
- Previous experience in customer service or a similar role is preferred
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to interact effectively with guests and team members
- Proficient in phone etiquette and handling reservations
- Knowledge of restaurant operations and food service procedures is a plus
- Familiarity with Aloha POS or similar restaurant management software is an advantage
- Ability to multitask and work in a fast-paced environment
- Must be able to stand for extended periods of time
Join our team as a Host/Host and contribute to creating memorable experiences for our guests. Apply now!
Job Types: Full-time, Part-time
Pay: From $10.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Barboursville, WV 25504: Relocate before starting work (Required)
Work Location: In person
Salary : $10