What are the responsibilities and job description for the Communications Specialist position at OSF HealthCare?
POSITION SUMMARY: The Communication Specialist will provide telephone assistance to team members, patients, physicians and the general public in a timely and professional manner. They will be the keeper of the physician call schedules, out of hospital personnel lists, administrative call lists, and all miscellaneous lists used to contact people or services needed by Hospital personnel. This position will also respond to all emergent calls quickly and efficiently, following outlined protocol to page.
Qualifications
REQUIRED QUALIFICATIONS: Education: High School/GED Experience: 1 year of customer service experience. Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented.
PREFERRED QUALIFICATIONS: Experience: 1 year clerical work experience. Experience in telephone or Switchboard operations. 1 year experience in a healthcare related phone system operation
EOE/Minorities/Females/Vet/Disabled Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.
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