Housekeeper

Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing "Gracious Hospitality" and efficient service to all guests.
The following is just a few of the responsibilities of the position, but not all inclusive:

• Ability to plan, prioritize, organize, maintain concentration, and complete all work assigned..
• Ability to perform job functions with minimal supervision.
• Ability to work cohesively with co-workers as part of a team. Be a Team Player and encourage the teamwork attitude among staff.
• Keep work area clean and neat, free from dust and litter.
• Loads carts with supplies needed to perform duties.
• Cleans all guest rooms as assigned within the required time limit. Duties in each room include:
• Change bed linens and makes bed.
• Vacuum carpet. Moves furniture as needed to clean.
• Dust and clean all furniture including picture frames, bed frames, lamps, TV's, armoires, desks, etc.
• Clean mirrors, surfaces, windows, walls, etc.
• Thoroughly clean bathroom area by washing the shower/tub, sink, floor, toilet, etc.
• Replace room amenities such as bathroom supplies, drinking glasses, writing supplies, etc.
• Empties wastebaskets.
• Ensure guest room set up complies with standards.
• Reports any discrepancies in room status, why room was not completed, etc. to Inspector.
• Turns in all Lost & Found items following the standard procedures.
• Fills out assignment sheet as each room is completed.
• Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
• Interacts with guests to answer questions and provide necessary services. Refers guests to other staff members if needed.
• Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
• Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
• Ensures total guest satisfaction.
• Follow supervisor's instructions and performs other duties as directed or assigned.

Job Requirements
Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.