What are the responsibilities and job description for the Veterinary Receptionist position at Otter Lake Animal Care Center?
About us
Otter Lake Animal Care Center is located at 6848 Otter Lake Road in Hugo, Minnesota. We are 2.3 miles north of County Road J and 0.7 miles south of County Road 14.
The hospital has been under the ownership of Dr. Wayne Scanlan since 1987. Dr. Scanlan is a graduate of the University of Minnesota, College of Veterinary Medicine. We offer medical and surgical services and boarding for dogs and cats. Dr. Scanlan's interests include Orthopedic Surgery and working with breed rescue groups.
We have another doctor working alongside Dr. Scanlan , Dr. Barb Ault. Dr. Barb works 10am-5pm on Mondays and Fridays.
We are open Monday-Friday 8am-6pm, as well as 8am-1pm on Saturday's for veterinary care.
We are open from 2pm-4pm on Sunday's for Boarding pickup ONLY! We have designated staff for Sunday shifts.
We are primarily looking for someone to fulfill receptionist duties. We do not need assistance with technician duties/skills at this time.
DUTIES
- Greet and welcome clients and their pets to the veterinary clinic
- Answer phone calls, schedule appointments, and assist with client inquiries
- Maintain accurate records of client information, medical history, and treatments
- Prepare examination rooms and ensure they are clean and stocked with necessary supplies
- Provide basic animal care, including feeding, walking, and monitoring pets in the waiting area
- Perform administrative tasks such as filing paperwork, processing payments, and managing invoices
- Work in a team as well as individually.
- Perform basic cleaning tasks such as sweeping, wiping down counters, and washing surgical tools. *Please note that there will sometimes be bodily fluids to clean up such as blood, urine, or anal gland material.
REQUIREMENTS
- High School Diploma or equivalent
- Availability ranging from 8am-6pm Monday through Friday
- Saturday availability (2 per month)
- Receptionist experience required
- Knowledge of veterinary terminology and procedures required
- Excellent communication skills to interact with clients and team members effectively
- Ability to learn how to use veterinary software on computer
This position can sometimes involve standing for long hours as well as lifting various pets. Sometimes in this line of work we have to deal the difficulty of pet's end of life. A preferred candidate would be able to work in these settings, despite difficulty.
MUST BE AVAILABLE TO WORK SATURDAY SHIFTS!
We are open from 8am-1pm on Saturday's.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
- Uniform allowance
Schedule:
- 10 hour shift
- 4 hour shift
- Day shift
- Weekends as needed
Work setting:
- Clinic
- In-person
Experience:
- Veterinary experience: 1 year (Preferred)
Work Location: In person
Salary : $17