What are the responsibilities and job description for the Member Service Representative 1 position at Our Community Credit Union?
As a Member Service Representative, you and your team will provide OCCU's members with the high-quality member service that keeps them coming back to OCCU for their financial needs!
You may thrive as a Member Service Representative if you:
- Enjoy interacting with people and making them smile
- Have a knack for maintaining accuracy while working with numbers
- Embrace the challenge of problem-solving and finding solutions
- Find fulfillment in helping members meet their unique needs
Your day may include:
- Greeting members and nurturing relationships with them
- Performing transactions such as deposits and withdrawals, cash advances, transfers, issuing cashier's checks, etc.
- Responding to member inquiries and performing relevant research
- Offering OCCU products and services when it may be beneficial to the member and their specific needs
- Maintaining confidentiality regarding member accounts
- Assisting the Lead MSR and MSR Supervisor with related duties as requested
You might be a great fit if you have:
- Customer service experience
- Cash handling experience
- Strong communication skills
OCCU offers the following benefits:
- Medical, dental, and vision insurance
- Employer-paid life and long term disability insurance
- Employee Assistance Program
- Generous 401(k) options (OCCU contributes no matter what!)
- Paid sick leave and vacation
- Paid holidays
- And more!
For more details, please view the full job description.
OCCU is an equal opportunity employer.
Salary : $16 - $20
Teller / Customer Service Representative
Olympia Federal Savings & Loan Association -
Lacey, WA
Customer Service Representative
OLYMPIA AUTOBODY CARSTAR LLC -
Olympia, WA
