What are the responsibilities and job description for the Cleaning Associate - Outdoorsy Hill Country position at Outdoorsy?
About Outdoorsy Destination Network
The Outdoorsy Destination Network, (ODN) is bringing profitable campgrounds online through the same digital innovation that Outdoorsy implemented to bring RVs online and make peer-to-peer rentals both possible and desirable above other vacation options. ODN’s collection of campgrounds will start with two destinations, one in California and Colorado, that lie at the doorstep to some of the most scenic vistas and epic outdoor adventures mother nature offers. With Outdoorsy’s founder’s mission in mind — to make the outdoors accessible to all — the destinations will expand to 50 locations by 2025 and 200 locations by 2028. With over eight years invested in developing innovations in the tech and travel sector, Outdoorsy has its finger on the pulse of the wants and needs of the modern traveler. The venture into campgrounds will be the company’s first transition from a digital product offering to a physical product offering as the company restores campground properties with enhanced sustainability measures — revamping the resorts to their original glory, with a twenty-first century twist — while improving and modernizing common pain points in the customer experience; bringing bookings online and updating outdated amenities like property lighting, workout facilities, and WiFi.
In addition to restoring and elevating existing campground destinations, ODN is also investing in a comfort-first and nature-second way of vacationing with the unveiling of Outdoorsy Hill Country, a glamping experience in the Texas Hill Country designed to elevate the guest experience
About the Role
Outdoorsy Hill Country is seeking a hospitality focused Cleaning Associate. The Cleaning Associate will play a key role in creating a pristine first impression to all guests that enter any and all interior spaces through routine cleaning and maintenance. After a long day of adventuring in nature, our guests deserve relaxation in thoroughly cleaned and nurtured spaces.
This is a full time, position that reports directly to the General Manager
Responsibilities
- Thoroughly clean and sanitize public areas, rooms as assigned according to the highest standards of cleanliness (i.e. mopping, dusting, windows, making beds, removing trash, bathrooms, and kitchens)
- Ability to lift 10-20 pounds and be on their feet for 8 hours a day
- Maintain inventories of cleaning supplies, equipment on hand, and room amenities
- Restock guest amenities and supplies
- Communicates effectively; Informs Guest Experience Hosts on status of room cleanliness/completion
- Assist guests with questions and requests with the highest level of attention and customer service
- Ability to work flexible hours (weekends, evenings, and holidays)
- Ensure the grounds, buildings, and units are fully functional, safe, and attractive.
- Performs other duties as assigned
Qualifications
Required:
- Minimum 3 years experience in housekeeping
- Able to adhere to strict cleaning guidelines and policies
- Able to work nights, weekends and holidays as the business demands
- Ability to lift 15-25 pounds
- Able to be on their feet for 8 hours a day
- Adhere to all company policies and procedures
Preferred:
- Hotel or Resort cleaning experience
- New build/opening team experience
- Passion for the outdoors