Desktop Support Technician

```Job Summary:
We are seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of computer systems. If you have a strong background in help desk support and possess excellent problem-solving skills, we want to hear from you.

Duties:
- Provide technical support to end-users regarding computer hardware, software, and network-related issues
- Install, configure, and maintain computer systems and peripherals
- Troubleshoot hardware and software problems and perform repairs or replacements as necessary
- Set up and configure user accounts and email clients
- Assist with the installation and maintenance of software applications
- Perform system upgrades and updates as required
- Collaborate with other IT team members to resolve complex technical issues
- Document all support activities and maintain accurate records
- Provide training and guidance to end-users on the proper use of technology resources

Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of help desk support procedures and techniques
- Proficient in Microsoft Windows operating systems (Windows 7, 8, 10)
- Familiarity with computer hardware components and peripherals
- Knowledge of TCP/IP networking, DNS, DHCP, and VPN technologies
- Experience with mobile devices (iOS, Android) is a plus
- Familiarity with SCCM (System Center Configuration Manager) is preferred
- Excellent problem-solving skills with the ability to analyze complex issues
- Strong communication skills with the ability to explain technical concepts to non-technical users

Benefits:
- Competitive salary based on experience
- Comprehensive health insurance package
- Retirement savings plan with employer match
- Paid time off and holidays

If you are a motivated individual with a passion for technology and enjoy helping others, we encourage you to apply for the position of Desktop Support Technician. Please submit your resume and cover letter detailing your relevant experience. Only qualified candidates will be contacted for an interview.```

Job Type: Full-time

Pay: $21.03 - $25.33 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Hazelwood, MO 63042: Relocate before starting work (Required)

Work Location: In person

Salary : $21 - $25