What are the responsibilities and job description for the Wedding Venue Manager position at Overlook Barn?
Now hiring a Venue Manager!
Beech Mountain/Banner Elk, NC
At Overlook Barn, we pride ourselves on not only providing the ultimate experience to couples, their families, and guests but also on fostering amazing relationships with vendors so that we can truly partner with them. We are obsessed with quality customer service and we pour our time and energy into the property and our couples to ensure we are the premier wedding and events venue in North Carolina.
Overlook Barn Venue Manager
Are you a dedicated, customer-focused, and detail-oriented individual looking to play a central role in the operations of a thriving wedding and event venue? Overlook Barn is seeking a Venue Manager to join our team. This key position entails managing the many facets of our venue to ensure seamless customer experiences.
What does our Venue Manager do?
Client and Vendor Relationship Management
- Cultivate and sustain positive relationships with clients and vendors, promoting a collaborative and harmonious environment.
Client Acquisition and Event Preparation
- Conduct engaging venue tours, initiate and deliver contracts, and address inquiries through contract review calls to secure new clients.
- Efficiently manage event details, including responding to event-related correspondence, meetings with vendors, and payment processing.
Event Day Management
- Oversee the execution of events, ensuring vendors comply with venue guidelines and capturing event highlights for clients.
Venue and Team Management
- Lead preparations for the event season, including maintenance schedules and supply tracking.
- Coordinate with the housekeeping team and oversee venue and accommodation readiness.
- Facilitate the team's onboarding and training, ensuring all staff align with our service standards.
Miscellaneous
- Attend professional meetings to expand the venue's network and reputation
- Additional duties as needed
Who is our ideal manager?
Are you a strong communicator? We're seeking someone who can convey information clearly, both in writing and verbally. Your ability to actively listen, respond promptly, and adapt your messages to the audience's needs will be essential in your role.
Do you have a keen eye for details? We're in search of someone who pays close attention to specifics, ensuring accuracy in all tasks and processes. Your knack for spotting intricate components will be invaluable in managing complex events and delivering top-notch customer service.
Are you passionate about providing exceptional service? We're looking for someone with a genuine commitment to meeting our clients' and guests' needs. Your willingness to go the extra mile and handle inquiries and concerns with a positive, solution-oriented approach is a must.
Can you remain composed under pressure? We need someone with a calming presence, who excels at diffusing and resolving conflicts or stressful situations. Your ability to alleviate tension and restore a sense of calm is crucial for managing unforeseen issues during events.
Are you a proactive problem-solver? We're seeking an individual who takes initiative, anticipates needs, and addresses potential issues before they become challenges. Your ability to identify opportunities for improvement and prevent problems is key to ensuring smooth event operations.
Are you an effective organizer and leader? We're looking for someone who can oversee, direct, and coordinate resources, people, and activities to achieve our objectives and goals. Your skills in planning, organizing, delegating, and monitoring tasks and responsibilities will be instrumental in the successful execution of events and venue operations.
We are a tight-knit, collaborative, and caring team. We are looking for someone who is professional, warm, hard-working, and an amazing leader. We are looking for someone who can be a steady and even-keeled presence during the day so that any high-stress moments pass quickly, and couples can have the joyous day of their dreams.
More about Overlook Barn
We were established in 2015 when the owners themselves were married at Overlook Barn in its inaugural event. The original barns were built in the 1960s by the owner’s grandfather and were used as a horse stable and hay barn for horse trail rides on Beech Mountain. Overlook was lovingly renovated by the owner’s father in 2015 with couples in mind, and has been a wedding venue ever since. To say it has a rich and loving history is an understatement. This is not a corporate enterprise, to be a part of this tight-knit team means truly being a part of something special.
We are open for large-scale weddings (up to 300 people) from April through November and for intimate weddings of 25 people or less year-round.
Overlook Barn prides itself on its inclusivity and welcomes celebrations of couples from all faiths and backgrounds. We joyously celebrate with LGBTQ couples.
To Apply: email Katie at events@overlookbarn.com with your resume and cover letter.