What are the responsibilities and job description for the Universal Banker - Bicknell position at Owen County State Bank?
Perform daily responsibilities to include: accept deposits and accurately process routine transactions including loan payments; redeem savings bonds and sell money orders and cashier checks; prepare cash transaction report; process night deposits and process mail deposits; order foreign currency and wrap and count coins; assist customers with any questions or problems they may have; balance teller drawer, process holds and scan proof work; ATM/balance ATM, process paperwork, resolve issues; access STAR system to enter ATM cards and check for issues; backup on cash vault responsibilities, open/close vault and assist with alarm testing; open bank/security walk through when needed; process cash advance, balance cash advance machine; open/close safe deposit boxes and access lock boxes with customers
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Perform customer service responsibilities to include: cross-selling additional bank products and services, along with knowledge of opening and closing deposit accounts, servicing customers, processing stop payments, and wire transfers, telephone transfers, placing check orders, processing special instructions on accounts and performing general file maintenance.
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Originate consumer and home equity loans within the framework of applicable laws, regulations and bank policies.
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High school diploma or equivalent.
Ability to obtain registration with the national Mortgage Licensing System and Registry (NMLS)
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Excellent interpersonal and problem-solving skills.
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Ability to communicate clearly and maintain confidentiality.
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Knowledge of basic computer operation and data entry.
Ability to operate a variety of automated and standard office equipment.
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One-year related experience in retail banking and/or sales strongly preferred
- The abilities to listen, to interpret customer needs and to creatively sell bank products are necessary. An enthusiastic commitment to maintaining and building customer relationships coupled with the ability to lead by example is essential. Strong verbal and written communication skills are required. Previous banking and sales experience is preferred.