HR Coordinator

Job Summary:

The Human Resource Coordinator aids with and facilitates the human resource processes at all business locations. This role administers employee health and welfare plans and acts as liaison between employees and insurance providers. The Human Resource Coordinator assists with recruitment, onboarding, and payroll processing. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry. The Human Resource Coordinator must be a conceptual thinker with excellent conflict management skills, effective organizational and scheduling skills and thorough in the recruitment process.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Administers health and welfare plans, including enrollments, changes and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions.
• Resolves benefits-related problems and ensures effective use of plans and positive employee relations.
• Makes certain plans are administered in accordance with federal and state regulations and that plan provisions are followed.
• Performs customer service functions by answering employee requests and questions.
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
• Submits online investigation requests and assists with new-employee background checks.
• Reconciles benefits statements.
• Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
• Assists with processing of terminations.
• Assists with the preparation of the performance review process.
• Assists with recruitment and interview process, including performing reference checks and issuing employment contracts. Tracks status of candidates in HRIS/applicant tracking system and responds with follow-up letters at the end of the recruiting process.
• Coordinates training sessions and seminars.
• Keeps up to date with the latest HR trends and best practices.
• Produces and submits reports on general HR activity.
• Schedules meetings, interviews, HR events and maintains agendas as requested by the Director of Operations.
• Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
• Files and maintains both hard and digital copies of employees’ records.
• Assists or prepares correspondence as requested.
• Prepares new-employee files.
• Processes mail.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, customer service, and people management skills.
• Excellent organizational skills and attention to detail.
• Excellent administrative and IT skills.
• Working understanding of human resource principles, practices and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well, multitask, and adapt in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software, business and communication tools.

Education and Experience:

• Bachelor's degree in human resources or related field and/or equivalent experience, preferred.
• At least two years related experience required.
• Exposure to Labor Law, employment equity regulations and payroll practices.