What are the responsibilities and job description for the Pierre GMC of Everett for Technician position at PAC?
Pierre GMC of Everett is growing & we are looking to add a flat rate technician to our ranks. Our benefits and technician retention make us industry leaders BY FAR! Most of our technicians have been with us for an average 7 years. Additionally we have a number of Pierre Auto group specific benefits that are tailored to reward our flat rate techs.
Specifically we are seeking a technician with heavy duty / diesel / drivability experience.
Job duties:
Interact daily with, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates, and Managers.
Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to ensure customer loyalty
Communicate with Parts Department and Service Advisors regularly to effectively manage production and Customer communication
Diagnose the cause of any malfunction and perform repair, if authorized by the customer
Conduct multi-point inspections to make appropriate recommendations to ensure the safety and reliability of customer vehicles
Document work performed on each vehicle on the repair order
Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate
Provide an exceptional customer experience to drive loyalty
Achieve targeted Customer Satisfaction Index
Maintain assigned franchise training & ASE's
Benefits
- Competitive salary based on experience
- Health insurance coverage
- Retirement plan options
- Paid time off
To apply for this position, please submit your resume highlighting your relevant experience in automotive service management. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
