Call Center Representative

Call Center Representative

OBJECTIVE 
In a positive, cheerful and professional manner, answer incoming calls for all PCLI locations assisting patients as needed. 

REPORTS TO 

Systems Manager

STATUS

Full-time (40 hours per week)

SCHEDULE
Monday-Thursday 7:00 a.m.-6:00 p.m., Friday 7:00 a.m. to 2:00 p.m. Work hours for this position vary based on location, patient schedules and clinic needs.

REQUIRED SKILLS

• Working computer knowledge-experience in Microsoft Word
• Good communication skills, written and verbal
• Pleasant, cooperative, caring attitude
• Good listening skills
• The ability to work with a team to set and to achieve common goals
• Attention to detail
• Excellent organizational skills
• Multitasking and prioritizing
• Ability to maintain confidentiality

PHYSICAL ABILITIES

• Able to sit for an extended period of time
• Reach and stoop to file levels
• Answer telephone
• Acute hearing
• Lift up to 50 pounds
• Use keyboard

BENEFITS

• Profit Sharing
• 401(k) Plan with generous 50% company match
• Section 125 Flexible Spending Account (FSA)
• Medical/Dental/Vision
• Paid Holidays
• Personal Time Off
• Clothing Allowance
• Group Life Insurance Policy
• Voluntary Term Life
• LifeBalance Employee Assistance Program
• Bereavement Leave
• Eligible for free refractive surgery

*Driving record and background check required upon offer for employment*

Salary : $22 - $24