IT Administrative Assistant

Job description

JOB TITLE:

INFORMATION TECHNOLOGY ADMINISTRATIVE ASSISTANT

IMPORTANT: THE POSITION WILL NOT BEGIN WORK UNTIL JAN 2024

DIRECT REPORT: IT Leadership Team

SUMMARY OF POSITION

As an Information Technology Administrative Assistant, you will play an essential role in supporting the Information Technology Department that serves 4 schools (Cabrillo Point, Mission Vista, Pacific Coast, and SoCal Scholar Academies) by responding to the diverse needs of its administrative and support staff.

Clerical responsibilities include: Reception, managing phone calls, scheduling, data entry, reports, management of supplies, documentation, and filing.

Assigned tasks may sometimes be technical in nature and often require the use of online systems or spreadsheets, making computer proficiency absolutely essential.

Ideal candidates have experience in the IT field and as a personal or administrative assistant.

Qualified candidates will have relevant work experience and possess a high degree of computer proficiency, experience manipulating spreadsheets and will be comfortable working with web-based tools.

Candidates must be attentive, meticulous, flexible and willing to learn and perform a broad variety of tasks

DUTIES AND RESPONSIBILITIES

• Reception, assisting with walk-ins, returns, IT support for staff and families.
• Maintaining department and school documents including policies and procedures
• Administrative support for communication points, outreach, weekly updates for staff and families
• Scheduling, calendar entry, coordinating and planning meetings, events, team meeting minutes, data entry, spreadsheets, reports, phone calls, purchasing assistance
• Assistance with phones and queues (Zoom)
• Support ticket, task and project assignment, monitoring, escalation
• Work with vendors, contracts, quotes, and updating accounting via Procurify
• Generate package shipping labels, arrange pickups, returns
• Assistance with maintaining, organizing, and tracking assets and inventory
• Other duties as assigned

REQUIREMENTS

• Report in person to the Poway office Monday to Friday 8 am to 4:30 pm
• Self-starter; proactive; resourceful and reliable.
• Demonstrated ability to maintain attention to detail and accuracy while multi-tasking.
• Ensure excellent customer service and teamwork practices at all times.
• High degree of computer proficiency
• Ability and desire to learn new technologies quickly.
• Professional verbal and written communication
• High school diploma
• Acceptable Live Scan and TB test results
• Typing 35 wpm
• Ability to lift up 50 pounds
• Complete the school’s Transportation/Driving Policy and provide all supporting documentation to the school’s Human Resources Department

RECOMMENDED

• Experience in the IT field
• Experience as a personal or administrative assistant
• Self-starter; proactive; resourceful and reliable.
• Demonstrated ability to maintain attention to detail and accuracy while multi-tasking.
• Ensure excellent customer service and teamwork practices at all times.

BENEFITS

• Health Insurance (Medical, Dental, and Vision)
• Flexible Spending Account Health Savings Account
• Paid Tme Off
• Paid Sick Leave
• Retirement plan (403b with employer match and 457)

Physical Demands

The physical requirements indicated below are examples of the physical aspects that persons within this classification must perform in carrying out essential job functions with or without reasonable accommodations. Spends the majority of the day using a computer standing and/or sitting at a desk with forward bending from the waist, leaning on forearms, and looking down, which requires neck flexion. Will periodically exert 10 to 20 pounds of force to lift, carry, push, pull or otherwise move objects. Will sit most of the time but may walk or stand for brief periods of time: will occasionally be required to bend, stoop, crouch, kneel, reach above shoulder level, and/or to ascend and descend a step stool or step ladder. Must possess the ability to hear and perceive the nature of sound. Must possess visual acuity and depth perception. Must be capable of providing oral information, both in person, virtually, and over the telephone. Must possess the manual dexterity to operate business-related equipment and to handle and work with various objects and materials. It is occasionally necessary to lift and carry boxes weighing up to 40-50lbs.

Work Environment

This position works in a variety of in-person and virtual settings, including individual and small groups, indoors and outdoors, and may experience the following possible exposures: heat or cold extremes; as well as fumes; odors; dust; noise level, which is moderate to loud; a higher level of exposure to illness or infection from students and/or families; intervening to stop conflicts between angry or emotionally upset students; dealing with students, parents, employees and who may exhibit unpredictable or anti-social behavior; and, exposed to students who may ask inappropriate personal questions, display socially unacceptable behavior, display physically aggressive behavior, and insult your personal characteristics including appearance, age, sex, and race.

Right to Revise

This job description is not meant to be all-inclusive, and the School reserves the right to revise this job as necessary without advance notice. The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer without notice.

Equal Opportunity Employment Statement

The School provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Salary: $26.46 - $28.57 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Poway, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $26.46 - $28.57 per hour

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $26 - $29