What are the responsibilities and job description for the Care Coordinator / Case Manager position at Pacifica Hospital of the Valley?
CARE COORDINTOR
(CASE MANAGER / REVENUE CYCLE)
Under the direction of the Director Patient Financial Services, the CARE COORDINATOR, in collaboration with the multidisciplinary team, including, but not limited to, Physicians, Nursing, Ancillary Professional along with patients and families to ensure appropriate care coordination services by evaluating options and services required to meet an individual’s healthcare to promote safe, cost-effective, quality outcomes.
RESPONSIBILITIES:
- Assesses, coordinates, develops and implements individualized care plans utilizing evidence-based tools to ensure delivery of safe high quality, efficient and cost-effective care.
- Performs utilization review functions to guide billing and level of care practices.
- Assures delivery of concurrent and post-hospitalization care through initiation of referrals, coordination of resources utilization and evaluation of post-acute care services.
- Provide advice and counsel to TAR/Authorization and Discharge planning staff.
- Review one-day admits for appropriateness (inpatient verses oberservation)
EDUCATION/TRAINING/EXPERIENCE:
- Active CA Registered Nurse license
- Bachelor’s degree in Nursing or Healthcare field (RN preferred)
- Prior experience as a Care Coordinator / Case Manager
- Ability to effectively communicate to payer medical necessity/appropriateness/level of care criteria
- Working knowledge of Hospital revenue cycle / reimbursement
- Excellent communication (written / verbal) skills
- Excellent organizational skills
- Excellent critical thinking and analytical skills