What are the responsibilities and job description for the Medical Receptionist/Customer Service Specialist position at Palm Medical Centers?
Job Description
Job Description
Duties & Responsibilities :
- Deliver excellent patient service.
- Answer telephone promptly and direct calls accordingly.
- Ability to retrieve phone messages and transfer calls as necessary.
- Verify patient insurance.
- Ability to retrieve all correspondence from all mailboxes and distribute accordingly.
- Ability to prioritize the centers business needs and flexibility to assist other areas as needed.
- Responsible for scheduling appointments, checking-in / out patients, and obtaining accurate patient information.
- Greet patients and visitors in a courteous / professional manner.
- Notify appropriate personnel of visitor arrival and directs visitor to correct area.
- Perform clerical functions.
- Maintain / update directory of all employees in the center.
- Notify the transportation dispatcher when patients are ready for pick up.
- Maintain professional conduct and appearance at all times.
- Ensure waiting and reception areas are kept clean and tidy.
- Perform other duties and projects as assigned.
- Flexibility to commute to other centers.
Required Skills, Experience and Education :
Physical Requirements :
Job Type : Full-time
Salary : $15.00 - $17.50 per hour (negotiable based on experience)
Benefits :Schedule :
Job Type : Full-time
Salary : $15.00 - $17.50 per hour
Benefits :Weekly day range :
Experience :
Palm Medical Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Palm Medical Centers makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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Salary : $15 - $18