Demo

IT Business Analyst

PAM Transport
Tontitown, AR Full Time
POSTED ON 8/5/2025 CLOSED ON 8/19/2025

What are the responsibilities and job description for the IT Business Analyst position at PAM Transport?

About Us

PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5 truck operation. In our 40 years of being in business, we have become an international company with more than 2,200 trucks and 8,000 trailers. Our goal is to provide exceptional service to our customers and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that "small town feel" and community here at PAM.

About this opportunity

The IT Business Analyst is a member of the analytics team who supports the business by managing the reporting structure, providing recommendations on the usage of data, and assisting the Systems Analysts in ensuring processes will meet business needs as well as building from their work. The IT Business Analyst helps define and ensure the consistency of reporting as well as key metrics. They also assist management in making data-driven business decisions.

Pay and Schedule

This position is Monday - Friday 8:00AM to 5:00PM. The pay range is $55,000 to $65,000 dependent on experience.

Benefits

  • Medical/Dental/Vision Insurance
  • 401k Match Program
  • PTO & Paid Holidays
  • Direct Deposit

Main Job Tasks and Responsibilities

  • Evaluate business goals and identify opportunities for developing reports/measures that help measure KPI's
  • Support departments reporting needs and report structure
  • Work alongside Systems Analyst to develop data models and measures
  • Work alongside Systems Analyst to business needs are met on processes
  • Define and Maintain Definitions of key metrics across the organization
  • Lead special case research projects to support executive decision making
  • Provide status updates and reporting while meeting project schedules, deadlines, milestones, and budget.
  • Inform Project Manager of technical issues, project barriers, and resolutions.
  • Facilitate open communication and fact-based decision making across departments
  • This role also handles overflow modeling as needed to assist the systems analyst

Knowledge and Skills Required

  • Skilled with Word, Excel, Power Point
  • Working knowledge of SQL or MySQL queries (required)
  • Familiarity with SharePoint, Power Automate, and Power Applications (required)
  • 2-3 Years of Work Experience in an IT or analytics role or relevant Undergraduate Degree
  • Strong communication skills
  • Power BI Proficiency (or proficiency in other business intelligence reporting platforms like Tableau or Qlik)
  • Working knowledge Data Visualization techniques

The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.

PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Salary : $55,000 - $65,000

Business Intelligence Analyst
Alice L. Walton School of Medicine -
Bentonville, AR

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