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General Manager

Pan American Group
Roanoke, VA Full Time
POSTED ON 1/19/2025 CLOSED ON 4/19/2025

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Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafes. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators.

Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Cafe managers responsible for the overall running of their café.

Position Description

When you join Flynn Panera as a General Manager, you will connect with our amazing customers, impact our growing business, and serve local communities across the country.

General Managers at our growing cafes supervise up to 60 staff members to ensure a top-quality service experience for our guests.

As a Manager at Panera Bread, you will provide outstanding leadership to your team. You should be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.

Our managers must maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management.

Essential Duties and Responsibilities

  • Demonstrates sustainable long-term success and the ability to maintain a profitable business.
  • Ensures prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports.
  • Directs overall activities and performance of employees on a shift-by-shift basis.
  • Ensures the immediate response and rectifying of all guest complaints.
  • Maintains adequate inventory levels and adjusts par levels as needed.
  • Ensures product preparation and presentation meets company standards.
  • Maintains effective safety and security programs according to company policy and government standards.
  • Ensures quality recruitment and referrals of potential management candidates.
  • Responsible for controlling costs in the restaurant by closely managing the Profit and Loss statement.
  • Completes all other assigned duties and responsibilities.

Education and Experience

  • At least 3 years restaurant management experience
  • Excellent communication, interpersonal and customer service skills
  • Degree or equivalent experience in Hospitality or Hotel / Restaurant Management is preferred
  • Perks for our employees :

  • Profit Sharing (varies by Market)
  • Meal Discounts
  • 401(k) Plan with Company Match
  • Paid Vacation
  • Compensation Range : $83,200 - $85,000 / year; Plus, Monthly Profit Share
  • Why Work for Flynn Panera?

    Flynn Panera is a growing franchise within Flynn Group that offers stability, opportunity for advancement as well as a great environment, training, and benefits.

    Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations / adjustments for individuals with disabilities.

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    Salary : $83,200 - $85,000

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