Refractive Counselor

Who We Are

At Boulder Eye Surgeons, a Panorama Eyecare company, we are not just a team; we are a community of dedicated professionals united in our quest to provide the best eyecare anywhere. Our unflinching commitment to excellence and our core values are what make us an Employer of Choice. Join us in shaping the future of eyecare as we thrive together!

The Position

The Refractive Counselor will contribute to the fulfillment of the Eye Center of Northern Colorado’s mission statement by providing a strong dedication to patient satisfaction. Our Refractive Counselor will serve as the primary contact for LASIK scheduling, inquiries, and consultations. Duties include scheduling appointments, educating patients, collecting payments, and performing diagnostic testing.

• Schedules for LASIK consultations, LASIK surgery appointments, and post-LASIK refractions; collects any applicable payments for services.
• Conducts consultation appointments with prospective patients to provide education on services, procedures, and expectations.
• Performs any applicable diagnostic tests to assist the physician in determining whether the patient is a candidate for refractive surgery.
• Prepares pre-operative charts and maintains an inventory of marketing materials and informational packets.
• Tracks and follows up with patient inquiries.
• Assists with pre-operative and post-operative care.
• Assists with surgeries performed in the laser room.
• Explains financing options and assists patients with financing applications.
• Supports clinic by performing technical workups.
• Performs other duties as assigned.

Performance/Skills Requirements:

• Demonstrated experience in medical sales.
• Skilled in maintaining high levels of patient satisfaction.
• Excellent written and verbal communication skills.
• Ability to manage inventory and sales reports
• Thrives in a fast paced, dynamic environment.

Education/Certifications/Experience:

• Bachelor’s Degree in related field or equivalent experience.
• 5 years of experience in a medical office setting.
• Optometry or ophthalmology experience preferred.

Additional Job Details

• Works at our clinic location, Boulder Eye Surgeons 101 Erie Pkwy Ste 202, Erie, CO 80516
• This is a Full-Time Position.
• Compensation for this role will be $27 - $32 an hour based on experience.
• This position is bonus eligible.

Our Growth Opportunities

At Panorama Eyecare, we care about our employees’ ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow.
Our Employee Perks

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance
• Company Paid Routine Eye Care
• Short Term and Long-Term Disability Insurances
• Educational Allowance
• Generous Paid Holiday Program
• 401K With Company Match

Join Our Team!

Embark on a rewarding journey with Panorama Eyecare and become part of a team that embodies the values of Partnership, Engagement, Excellence, and Stewardship. As an Eyecare Professional, you will not only provide exceptional patient care, but also shape the future of our practices. Together, we are transforming the eyecare landscape. Apply now and let your passion for excellence and patient well-being shine!

EEOC

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.