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Care Coordinator (Medical Receptionist/PSR)

Pappas OPT Physical, Sports & Hand Therapy
Woonsocket, RI Full Time
POSTED ON 1/28/2026 CLOSED ON 2/26/2026

What are the responsibilities and job description for the Care Coordinator (Medical Receptionist/PSR) position at Pappas OPT Physical, Sports & Hand Therapy?

Overview

Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! 

  • Location: Woonsocket, Rhode Island 02895
  • Salary: ~$18-$18.50/HR

How Pappas Supports You:

  • Competitive salary Employee-centric work culture from the top, down! 
  • Medical, dental, vision, STD, LTD insurances 
  • Generous PTO 
  • 401(k) Employer Matching 
  • Free Life Insurance 
  • Parental Perks! 
  • And more! 

Responsibilities

You’ll Achieve Success By:

  • Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
  • Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
  • Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Qualifications

Requirements:

  • High School Diploma/GED required 
  • Basic office and customer service skills 
  • Previous experience in a similar role desired but not required

Salary : $18 - $19

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