Parts Professional Shipping/Receiving

Description

Parallel Ag is looking to add a highly-motivated Parts Shipping / Receiving Professionalto our team!

The Shipping and Receiving Professional will be greeting customers and helping them receive the agriculture parts that they need to keep their equipment going. Their purpose is to continue learning the business and gain the knowledge and experience necessary to work within the framework of the Parallel Ag business model.

Summary:

Performs a variety of shipping and receiving requirements: receives and unloads freight manually or with a forklift and pallet jacks; checks for damaged goods; verifies quantity and quality of order; verifies items received with purchase order; wraps, packages, and ships orders.

Roles and Responsibilities:

• Unpacks, operates lift trucks or hand trucks to convey, move or hoist materials to proper departments or areas.

• Examines incoming shipments, rejects damaged items, records shortages, and corresponds with shipper to rectify damages and shortages.

• Receives and processes all defective parts returned for replacement or credit from customers.

• Maintains inventory of shipping materials and supplies and reports needed items to the Purchasing Manager. Responsible for keeping an adequate supply of shipping materials on hand at all times.

• Performs all computer functions necessary to track various aspects of goods.

• Responsible for making arrangements for pick up by the carrier specified on the customer’s purchase order, which is conveyed on invoice or determined by proper shipping vendor.

• Reports defective materials or questionable conditions to the department supervisor.

• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.

• Pull parts for sale/transfer to Parallel Ag locations

• Prepareshipping documents and mailing labels.

• Back-up to Parts Counter Professional.

Qualifications

Required Capabilities:

• Highly developed sense of organization and attention to detail

• Certified to operate forklifts and hand trucks

• Ability to use technology

• Understanding of basic shipping and receiving guidelines

• Ability to effectively listen

• Interpret customer needs

• Proficient computer skills

Physical Demands:

• Requires the use of both hands to lift up to 80lbs

• Ability to climb stairs to stock parts and pull parts for orders

Expectations:

• Treat all employees and customers fairly, courteously and with dignity

• Maintain positive relationships with customers, other employees and owners

• Be early, flexible and available for scheduling

• Maintain up to date technical training

• Be neat and clean

• Demonstrate an interest in growing the parts business

• Work as a team with all areas of the dealership

Commitments:

• Service Oriented Our success revolves around customer service; we value service always as a priority.

• Honesty & Integrity We value honesty and integrity in every interaction whether it is with a customer or a coworker, no matter what.

• Committed & Passionate We are committed to our customers and the job they have to do. We are passionate in helping our customers achieve their goals

• Communication We strive to communicate to the best of our ability with customers, co-workers, manufacturers, and other stakeholders.

• Family We believe in family values including hard work, family time, and education. We treat everyone as if they are family.

• Pride and Confidence We are proud and confident in what we do and who we do it for.

Compensation and Benefits:

• Parallel Ag offers a generous compensation package with a superior hourly wage

• 401k retirement plan with company match

• Health, Dental, Vision and Life insurance

• Vacation and sick time off

• Advanced training programs

• Day shift, with a safe work environment

• Parallel Ag is an Equal Opportunity Employer