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Concession Manager

Paramount Talent Partners
Milwaukee, WI Full Time
POSTED ON 12/12/2024 CLOSED ON 6/8/2025

What are the responsibilities and job description for the Concession Manager position at Paramount Talent Partners?

Job Summary: The Concession Stand Lead is responsible for overseeing the daily operations of concession stands during events. This role involves supervising a team of volunteers and employees, ensuring e􏰀icient service, maintaining inventory, and adhering to food safety regulations. The supervisor will also play a key role in mentoring and leading non-profit volunteers, ensuring they have a positive and rewarding experience.

Key Responsibilities

  • Team Supervision: Lead, train, and supervise a team of volunteers and concession workers. Provide guidance and support to ensure smooth operations and high- quality customer service.
  • Volunteer Coordination: Ensure non-profit volunteers understand their roles, maintain enthusiasm, and work e􏰀iciently during shifts.
  • Operations Management: Oversee all concession stand activities, including food preparation, beverage service, and cleanliness, ensuring compliance with health and safety regulations.
  • Inventory & Cash Handling: Manage inventory levels, ensuring products are fully stocked and waste is minimized. Oversee cash handling procedures and reconcile sales at the end of shifts.
  • Customer Service: Maintain a high level of customer service by ensuring all team members are attentive, courteous, and responsive to guest needs.
  • Safety & Compliance: Ensure that all team members adhere to food handling, sanitation, and safety standards, including Title 4 alcohol laws and food handler certifications.
  • Problem Solving: Address and resolve any issues that arise during the event, including customer complaints, equipment malfunctions, and sta􏰀ing concerns.
  • Reporting: Provide regular feedback to the Event Operations Manager, including performance reviews of volunteers, financial reports, and inventory updates.

Qualifications

Experience: Minimum of 2 years of supervisory experience in food service, concessions, or

a similar hospitality role.

Leadership: Proven ability to lead and inspire a diverse team, including volunteers.

Skills: Excellent communication, organizational, and problem-solving skills. Ability to handle cash and maintain accurate financial records.

Certifications: Must possess or be able to obtain a food handler’s card and Title 4 alcohol certification.

Flexibility: Ability to work in a fast-paced environment with varying hours, including evenings, weekends, and holidays based on event schedules.

Preferred Qualifications

Experience working with non-profit organizations and volunteer coordination. Prior work at large venues or stadiums is a plus.

Benefits

Opportunities for growth within the organization.

Potential for permanent placement or promotions based on performance.

Skills: inventory management,communication,compliance,food safety,problem-solving,organizational skills,team supervision,customer service,cash handling

Salary : $17 - $20

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